This property need a serious upgrade. The rooms are run down and definitely in need of some maintenance. Towels were scratchy and the shower door wouldn't close all the way.

The room was tiny, stuffy, and poorly cleaned. The air conditioning didn't work and we spent the night sweating. The towels are old and rough and the amenities are quite sparse. Very friendly and sweet staff.

Menu fresh and good

Medium. Bed was comfy but the room was a little run down. View was awesome

Good property, and very clean room and good breakfast. Only disapointed point was pagamento was duplicated even if it was done through Expedia. I claimed and it was cancels but cost difference was happened due to transaction timing.

The staff here never fails to amaze in how friendly they are and how well they run the hotel. Luciene ,Alex ,Daiana ,Jeanderson ,Ruan ….. thank you guys

The building needs a lot of updates. Some dirty spots in the room and toilet ,but ok .not big deal . Whatever when I arrived at night my room looks was dark, because the 2 main lights were burned out, I called the reception, I was told that there was no maintenance, only the next day! unbelievable, I couldn't work, I decided not to stay at the hotel.

It’s a good hotel

Standard ibis. Decent room. A little dated. Needs upgrade on bathrooms and hallway smell. Other than that it was good.

Very easy and safely

Unfriendly people at reception, both at check-in as well as check-out. Very basic hotel lobby and services.

December is a rainy month around this area. This is the best choice of a hotel for who is going to do business in SLZ

Very nice hotel. They are very accommodating and friendly. I do not know Portuguese, however, they use translate to help.

I expected a compact basic room - that is the Ibis business model but I did not expect mold in the shower which was not fixed on request. I expected limited TV but I did not expect that half of the listed channels were showed as unavailable. I tried the restaurant but only ate half the meal - way below the good food normally found throughout Brasil. Very disappointing - I'll look for another hotel for my next visit.

Very nice hotel, great staff. Not a lot to do or eat close by - plan to Uber everywhere.

It was nice and pleasant stay. The hotel is well located. The room is simple, following Ibis standard. It was clean and the bed was big enough and comfortable.

Great comfortable place to come.home to after sightseeing são luis.

Good hotel in São Luís. Safe, good staff and good instalations. Big Room and good sleep night.

Staff were friendly and provided good service. None of the reception spoke English, but the Manager did and ensured our requirements were met. Rooms were very basic with the absolute minimum of facilities. Location is in safe area but transport is required to get to good restaurants.

Café da manhã muito gostoso