Overall Ratings & Reviews Hansen Hotel

Filthy conditions floor was dusty and dirty skirting boards all covered in crap shower had mould everywhere in corners and just on the tiles themselves felt dirtier getting out the shower than in hotel carpet generally looked 150 years old and was black all up the hallway but the worst part is me and my friend have came back covered in bites which we think were from bed bugs price was reasonable but I feel like the hotel is just a general health hazard. Kettle has smegma in it and furniture looked like they’d pulled it out a skip

Room above pub, took while to find as looking for hotel name not name of the pub! But room was ok and good food drink in pub downstsirs

For the price, (£32) for a night it was spot on. All I wanted was a bit of tv a hot shower and a bed and all of that was available. Staff were very friendly, smart young people who seem to run a good little enterprise. Lively little pub with music on and football competing for noise. Tried to book again the following night but nothing left. Will definitely return. 15 minute walk from town centre.

The hotel was very clean the service was okay but there's need for improvement on Staff - costumer relationship

Check in was a breeze, staff were friendly and helpful, room was spacious, bathroom was cramped but clean, bar was lively, food looked great but I didn't have time to sample it, can't ask more for a budget hotel to be fair. Location is very handy for the city centre too. I would stay here again.

We stayed for two nights.The room was a very basic en-suite, with tea/coffee, kettle and microwave. Hair dryer,iron and ironing board were also available. The pub downstairs was good for watching sports, a decent collection of drinks. We didn't actually have a meal there but the food did look good. Location is approximately a 15 minutes walk from the city centre.

The property was very lovely, the pub downstairs was lovely as well, even though it was very busy and loud on the evening we couldnt hear it upstairs. The dining around the hotel was quite limited and the room, whilest it was lovely and quite spacious, was incredibly cold even whilst using the space heater provided. The pillows were also a little uncomfortable.

It was conveniently placed for transport. WI FI was weak.

People in the pub-(it’s not a hotel really as its rooms above the pub) are excellent. First class friendly people. Food (burgers) really tasty. Student / young people Saturday evening. Rooms are pretty dated - old shower tray wouldn’t empty so feet had a bath- but fine for a couple in nights (up in Newcastle for football) just to sleep in before getting up to enjoy the City. Walk to main shopping area/ city and football ground. Friendly people. This is not a 5 star Hilton esque hotel- but that’s not a problem - didn’t expect it. Plus points- the bar staff and workers are so great! Negative - area is a little run down/ graffiti and fortune building next door was derelict so could park there.

This is not a Hotel it’s just rooms above a pub which are very basic with the switches taken of the only Radiator in the room so it couldn’t be turned on so the room was cold.no mirror in the bathroom to get shaved ect & only one towel provided for 2 people.the positives where the staff where nice & friendly the bedding was clean & the free toiletries where a nice touch.

Basically a fantastic location and great value for money. Really comfortable bed, hot water, great staff, good food. Slight niggles. Internet hit and miss, abit noisy until 12.00am, no bedside tables or lamps.

Stayed in a double room (room 1) and there was mold everywhere; on the baseboards and in the shower. The mattress was stained and yellow and ended up getting moved rooms after we complained

A handy hotel above a pub in Jesmond. Basic but very clean & comfortable. Shame the room advertised 15 percent discount on food and drink downstairs is no longer available.

To check in, you go to the bar which felt a little weird and the pin stopping the bar customers from coming up stairs was never on. The room was in need of deep clean. There were marks all over the walls, the shower head was disgusting and had copious amounts of build up. The shower head also could not be moved up or down as it was broken. Everything was poorly put together with misshaped bits of wood hiding things about the room. Mirrors had not been cleaned and we had to clean them ourselves to actually use them. The beds themselves were actually okay and comfortable enough, and the location of the hotel was great with the main part of the town within walking distance. Staff were also friendly. I wouldn’t recommend. It really would not take much effort to clean the room properly.

This is less of a hotel and more some rooms above a busy and loud pub. It was very hard to get in contact with the staff as it was listed there was parking available which there was not. There was a tiny space that about 1-2 cars could fit that was blocked so we ended up going to a car park. Our room was on the top floor which did not help with the sound, there were loud drunk people coming up all hours. The room itself was very sparse, cold and we found blood smeared at the end of the bed (I took photos) the door lock to our room felt very unsecure. A hard push would have let anyone in. The running water smelt very strongly of eggs and the bed didn’t seem very clean. Overall I wouldn’t recommend this, the only good thing I can say is that it was close to where we needed to go.

Great for one night and location good for city but parking an issue. Room basic

Up a staircase in a pub in the student area. Its what you'd expect though the drinks in the bar were surprisingly expensive

Absolutely freezing cold room with a small radiator that hardly worked and a minute oil filled electric radiator. We had to sleep in our clothes. The socket by the bed had a big scorch mark on it and the 2nd internal door to the room had a massive gap at the bottom. Room was a fire risk.

Very frendly staff n welcoming bed very comfortable

Decent enough but unfortunately the room was cold because the heating wasn't on! The apps on the tv wouldn't work which is a shame. Looks like they don't do breakfast anymore which wasn't great, no parking available on site so had to use a council run carpark around the corner! Wasn't bad,wasn't great! No staff around @ checkout either??