Great location, but difficult to drop off luggage as it’s on the main road with no pull in. Shower was a little bit tight but the shower itself was excellent. Cosy bar to have a drink. The breakfast was adequate, no hot food offering but was fresh and well stocked.

Well located to historic area and restaurants. Courteous and helpful staff. Comfortable, quiet, and clean room.

Great location for the Guggenheim, as well as for shopping and the old town. Limited parking at the hotel, book if you can, although parking nearby too. Staff ppokite and helpful. Cold continental breakfast; good quality, great if that's what you want.

Location, friendly and helpful staff.

El hotel todo genial, pero no sé si ha sido mala suerte o que, pero cuando llegué al parking del hotel el coche estaba perfecto, y al irme estaba la rueda pinchada, llamé a la grúa a ver qué había pasado y había un cutter clavado, pedí mirar las cámaras y solo me decían que no se podría ver nada, porque solo se ve la parte delantera del coche, no sé si será porque tengo una bandera de España puesta en el coche, pero el caso es que me han pinchado la rueda trasera y he tenido que perder tiempo, añado una foto del mismo

Location was perfect for us - on the river right next to the Old Town. Everything was walkable for us. Room was more spacious than expected and was clean and comfortable. The reception staff were really friendly and helpful. The breakfast at under 10€ was a bargain.

El hotel todo genial, pero no sé si ha sido mala suerte o que, pero cuando llegué al parking del hotel el coche estaba perfecto, y al irme estaba la rueda pinchada, llamé a la grúa a ver qué había pasado y había un cutter clavado, pedí mirar las cámaras y solo me decían que no se podría ver nada, porque solo se ve la parte delantera del coche, no sé si será porque tengo una bandera de España puesta en el coche, pero el caso es que me han pinchado la rueda trasera y he tenido que perder tiempo, añado una foto del mismo

The room and parking were basic and adrquate, clean. Staff were helpful. For an economy roomi think it was alittl over priced. The no frill breakfast was not worth the money. The single elongate pillow was not practical, the air conditioning was good but you could not turn it on when needed. I do realise that such resource have to carefully used, or at least have an opportunity to do so.After breakfast the air con worked, just prior to leaving.

Great value hotel in excellent location in Bilbao. Check in was welcoming and very helpful. Room was clean and large with great views. Comfortable with all the facilities you require.

People were very very good and were very accommodating to us whenever we needed anything. The breakfast that they served was excellent. It was a very good amount of food and it was very good quality. It helped us start the day off on a good foot. Also, when we needed a parking spot for our last day, they went out of their way to make it easy for us. All in all, it was an excellent place.

The location was excellent. Would recommend though more choices at breakfast with the rate they charge for it I expected more choices.

We loved Bilbao and the Hotel Bilbao Plaza was a great location.

The hotel is clean and well organized..The stuff are helpful and nice. The place is so close to all the main attractions My concern is they only put one pillow on the bed so make sure to request more if you prefer to sleep with more than one.

Hotel location excellent between Guggenheim and old town by the river. Staff friendly and helpful. Hotel clean and certainly meets its rating

We thoroughly enjoyed our stay here. The staff were very friendly and accommodating (after a slight mixup with our reservation, the problem was quickly resolved to our satisfaction) Our room, which had a lovely view over the river and the local neighbourhood, was perfectly suited to our needs. The hotel is well located on the river within easy walking distance of both the Guggenheim and the old town. Highly recommended.

Nice staff, nice hotel, mine has a great view, has a terrace, was nice and big for European standards, nice bar area, and parking in the hotel

EVERYTHING WAS OK NICE VIEW STAFF VERY ATTENTIVE GOOD LOCATION

Great location - close to the Old Town and The Guggenheim.

Location was excellent old town and the Guggenheim and train station

Great location, between Old Town and the Guggenheim. Comfortable room with very good A/C. One complaint about bathroom: no towel rack,even though the hotel had one of those signs that asked you to place a used towel on the rack if you did not want the towel to be laundered. One other thing: I was told at check-in that breakfast was included, but the bill had breakfast as a separate charge. It did not make a big difference, though,because I think the total per night charge was similar to what I paid on hotels.com. Would stay here again.