9,0
Exceptional
From 215 reviews
Cleanliness

8,8

Room Comfort

9,0

Location

10,0

Service and Facilites

9,2

Traveler Reviews Mansio Suites The Headrow

Number of reviews per page
20
40
Top reviews
Kevin
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely apartment, in a great location, with wonderful friendly & helpful staff.
Daniel
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

For the price paid... OK. Stopped here several times before and this was the worst experience. The images on the website didn't accurately represent the room, (paid extra for a larger room) which was a letdown from the start. But it was alright. Upon arrival, I noticed the kitchen area had dirty marks all over the gloss cabinets, as well as long black hairs on the floor in the lounge, which suggested a lack of attention to detail in the cleaning process. The biggest issue, however, was the windows, which didn't shut properly due to a broken seal. This resulted in a significant amount of noise from outside, making it difficult to get a good night's sleep. Unfortunately, my stay was marred by these issues, and I wouldn't recommend Mansio Suites based on my experience if you are seeking a quiet night sleep.
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Verified traveler
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Disappointing overall. Even before we arrived I called to enquire about parking. Told to just go to the Q Park and reception would arrange a 25% discount. We were given a code and told to speak to the Q Park. When leaving, we were told that it needed to be an online booking. So that misinformation provided over the phone before check in was totally wrong. Place is tired and dated. Horrible smell of stale cigarettes in the room. Extremely noisy from the main road and apartments above. Definitely not soundproofed. Overall, a very disappointing stay. Im really surprised my the general rating on hotels.conm, very misleading.
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Angela
8,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very comfortable, well presented and well equipped apartment. The only small issue is the mould/mildew in the shower area which we appreciate may be down to the use of eco friendly products but it does spoil the presentation of the shower area
Louise
icon-Business
Business
10,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Apartment was fantastic. Room was noisy.
Tasneem
icon-Business
Business
10,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Stayed for work purposes. Rooms are smaller than the images but nonetheless quality of the room is fantastic.
Helen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Beautiful little studio apartment. Very clean, nice bedding, comfy mattress. Elegant decor and great bathroom. All amenities you would expect. So central - a bit noisy so you will need to close windows. But you are central on the Headrow so it’s what you would expect. I would recommend and will be back.
Maria
icon-Business
Business
10,0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Lovely comfortable and well equipped apartments. Have stayed a number of times and always a warm welcome.
Naser
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

It was noisy at night!
Sukhdeep SIngh
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

The property was the cleanest and the toilet seat was loose so every time you sat on it it moved about
Sarah-Jane
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Great city location, lovely clean apartment with all the essentials. Would def stay again
Sharad
icon-Business
Business
4,0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

This is not a hotel, it’s an extended stay place where most of the residents were there for a long time, like months. The whole ambience was of a cheap extended stay place. The rooms were however newly renovated so that was okay. For example, there was no one at the reception after 6pm. One night, my card didn’t work and I was petrified, however luckily after a few tries it did. The rooms were being cleaned only once in 4 days. Thankfully after calling twice, they gave me a change of towels. The entrance itself is off a small shanty lane between the two buildings. And it took me 10 minutes to figure that out. Overall a cheap motel experience, avoid unless you are getting these rooms for a a real cheap price.
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Anthony
10,0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Loved the room layout super clean and tidy great facilities and location
Nathan
10,0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Firstly, the location and value of Mansio Suites Headrow are both fantastic. It was great to have the extra space that a suite affords for a two night stay. The only gripe we had was with the kitchen amenities. The kitchen looks fancy but lacks several key things. There is an oven, but no baking trays or oven gloves. There is a sink and washing up liquid, but no plug. There are only two of everything (mugs, glasses, plates, bowls). And no microwave. So it seems like an opportunity missed. That aside, I would absolutely stay here again but would be mindful of the shortcomings of the kitchen.
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Richelle
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

was a great stay! very clean, staff were helpful and kind, had an all-around stellar experience! if/when I return to leeds I will be staying with them again!
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

This property was absolutely gorgeous! We fell so lucky in finding it available last minute due to a huge mess up and inappropriate booking! The staff in reception were extremely welcoming, helpful and very chatty! They were also super understanding of our situation with a previous booking! The apartment was huge and spacious with a basic kitchen but one that met your needs for a self catered holiday. The family and I were extremely happy with our stay there.
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Jonny
6,0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

No Air conditioning, the room was extremely hot, the windows only open 2 inches due to health and safety, we did have a fan, but it just blew hot air around the room. If it had air con, or it was winter I would stay again
Verified traveler
6,0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

The apartment was fine, but it was branded as “luxury” and didn’t meet expectations on that front. There were posh toiletries and a Brabantia bin, but otherwise it was quite basic. It was quite clean by pre-pandemic standards, but there was no evidence of any enhanced Covid cleaning - the hoovering had clearly been a rushed job as there was a hair ball by the side of the bed and sparkly bits on the floor. There didn’t appear to be air conditioning and the windows didn’t open enough to properly cool the room down. Cooking facilities were ok, but no microwave. We were also concerned by the apparent lack of covid-safe policies in these apartments. There were no signs about social distancing/wearing masks in communal areas, and the reception staff member was not wearing a mask. There was a sign about “limited reception hours due to covid” but without ventilation, mask wearing, distancing, and enhanced cleaning this seemed odd and unjustified. Finally, there seemed to be little consideration for the environment. There was no information about what to do with recycling, just waste bins in the room (we brought our recycling home), and toiletries were provided in little plastic bottles. This seems unacceptable in 2021 - I’m sure there would be a way to use refillable bottles and provide recycling facilities for the kitchen waste. To summarise, nothing terrible, but this really wasn’t luxury and should be marketed as a basic place to stay with appropriate price tag.
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Musa
icon-Business
Business
10,0
/10
Reviewed 263 week(s) ago

Hotels.com verified review

It’s was amazing, I like the idea of the apartment and it’s beautiful
Paul
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

The hotel is very well situated, easy to find, and decorated to a high standard. The staff are friendly and helpful and the extras in the fridge are a nice touch. My only complaint is the rooms on the side of the ally are ridiculously loud with outside noise. Mainly the bar opposite emptying bottles several times after 2am and clubbers walking home. This isnt the hotels fault but be the only reason i wouldnt stay again which is a shame.
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Number of reviews per page
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