As soon as I got off the bus, there were staff to assist with my luggage, and I was greeted with refreshing water in the lobby. I encountered some "trouble/misunderstanding" during my stay, but the staff handled it and responded quickly. The hotel is a 500m walk from the Japanese Bridge, and it's convenient to get to the Old Town! I will definitely visit again if I have the chance to return to Hoi An.

The food is too Western-style, so it's a bit hard to eat. I'd prefer it if they had Quang noodles :))))

The hotel has two swimming pools and is very close to the Old Town, making it extremely convenient for getting around. The staff are friendly and enthusiastic 😍

Beautiful area, beautiful rooms. Next time I visit Hoi An, I will definitely book a room here again.

The hotel is super close to the old town, the staff is super friendly and enthusiastic. The hotel lends free bicycles to walk around the old town, the room is clean and beautiful, good soundproofing, the view of the old town room to take pictures on the balcony is super satisfying without having to go to a coffee shop in the old town to take pictures 😍😍😍 The family has a baby and also loves the swimming pool here Definitely next time I have the opportunity to go to Hoi An, I will book this hotel again 😊

Hotel near the old town, convenient for traveling, spacious rooms, lots of cool green trees, okay breakfast

Room was very nice and clean. Hotel staff are very nice and friendly

Great hotel! The room was clean and very nice, very large. The view looking down at 2 clear blue pools is very chill. The location is extremely convenient. Hotel staff is very friendly! Incredibly great experience!

The hotel is very close to the old town, the room is also spacious and clean, the hotel is free to upgrade from the deluxe room to the villa, the breakfast is not very rich but every dish is very delicious, if I come back to Hoi An, I will definitely go back to Hoi An. still choose Silkotel.

khách sạn rất gần phố cổ, cho mượn xe đạp miễn phí rất tiện lợi, nhân viên rất nhiệt tình vui vẻ. Sẽ quay lại và vẫn lựa chọn Silkotel Hội An.

I had a great stay at the hotel

The hotel is ok. The room is clean, the staff is enthusiastic, but the breakfast buffet is not very diverse

Great service! Nice swimming pool, the rooms were so comfy we also got breakfast at the hotel, it was nice.

Being upgraded to a villa, it's great

Nghỉ dưỡng tuyệt vời. Lần sau sẽ ghé

khách sạn tuyệt vời. Vị trí thuận tiện, giá tốt, nhân viên chu đáo thân thiện. Rất có cảm tình!

Ở Villa mà phòng như phòng khách sạn bt thôi, phòng nhỏ và View không đẹp. Đến sớm gửi đồ đi chơi, ăn trưa xong gần 2h chiều rồi quay lại hỏi phòng vẫn chưa có..mặc dù phòng để không. Ở 1 đêm sáng hôm sau trả sớm về Đà Nẵng..cảm nhận không thân thiện như kiểu xin cho..

Quá bình yên, nhẹ nhàng, tuyệt vời từ con người cho đến khung cảnh. Nhất định sẽ quay lại

Clean room, full personal belongings from combs, toothbrushes, needles, underwear bags,,, however, we want guests to be more flexible about the surcharge for small children sharing the bed. with parents (no fee)

The hotel is located right in the street, very convenient. All staff are friendly, welcoming, enthusiastic customer support. The room is clean and comfortable, the breakfast buffet is quite good. Very pleased