في البداية، هذا الفندق مصنف أنه 5 نجوم، لكن جزءًا من خدماته مقفل مثل المسبح والجيم وغيرها، ولم يتم إخبارنا بذلك عند الاستقبال. **إيجابيات الفندق:** + الغرفة نظيفة وأنيقة. + الكورنيش الخاص بالفندق جميل لكنه يحتاج إلى إصلاحات وتنظيف. + وجود مكان للوضوء ومصلى. + العاملون متعاونون، وإذا حدثت أي مشكلة يتم حلها خلال 20 دقيقة تقريبًا. + الإفطار متنوع وجودته مناسبة. + موقع الفندق جميل وقريب منه ممشى كورنيش رائع تتمكن من رؤية غروب الشمس فيه. **سلبيات الفندق:** + تبريد المكيف بطيء في الغرفة. + الجيم كان مقفلًا دون إخبارنا بالسبب. + عدم وجود خدمات قريبة من الفندق. + بعض أصناف المطعم الخاص بهم غير متوفرة.

All was great as expected , i visit this hotel since 2019 and all are good

Dont know how it is rated 5 stars, no bill boy to carry bags for old people, not very good understanding of English, we had to beg for facial tissues the hotel is great as a building , nice location and view but staff are poor breakfast not up to expectations

Good location, we got a room up grade which was very good, room and bathroom was large and very comfortable, staff were pleasant and very friendly.

Nice and workers are friendly

Great rooms. Only down side is I believe our AC unit was broken but we didn’t mention anything as we just opened the window — wouldn’t be fair to dock the hotel on this one. Gorgeous night outside. We were greeted by very friendly staff and the room was very comfortable. The Mercedes was parked right in front of the entrance, showing off the hotel’s luxurious customers. The second was a view from our room.

Is a great property with so much potential. I think Covid has hit this property hard. Rooms were nice, clean and roomy; spa was open but limited hours. The massage was one of the best i have received. Food was lackluster. Huge dining room so probably use to high volume. Twice we were the only ones eating. Menu was very limited. Pool was nice but not lounge chairs or cushions outside like the picture shows. Staff was friendly but not overly attentive.

I couldn’t sleep well because the room next door had the tv loud all night for 2 nights so I called reception and nobody answered or bothered to reply later.

Breakfast was great! All of our meals were very good. Yemekler çok iyidi. The pool is large and the area was clean. We enjoy swimming in the sea, but there is no easy access to it here. The employees were all helpful and polite despite our very limited Turkish language. Tüm çalışanlar saygılıydı.

very pleasant stay at this new clean and comfortable hotel. everything was great, the location, decor, furniture, facilities, service, staff and large parking. the only thing I didn't like was there breakfast buffet. limited choices and no variety.

Comparing to other 5 stars hotels on this area, this hotel is the best. Amazing view, nice staff, great friendly manager, and very clean. If you are visiting Trabzon Area and you have a car this hotel will be the best

Very nice hotel,Wonderful view, But reception staff is very bad

Such a shame we looked forward to our stay, only to find pool closed, bathroom had very bad smell from drain, no hot water on one night, and the cleaning was well below what we would have liked to see from 5 star hotel. On a plus note staff so helpful and pleasant. Food and service for evening meal was good. But there was nowhere else in area to get a meal, so had to eat at hotel.

Nice, clean, just aside by the black sea Very good breakfast choices Very nice location Very expensive!

Very far from the airport and the price was high, but anyway it's good

Nice hotel

otel cok eski, esyalar mobilyalar her sey asiri eski, ve malesefki bakimsiz ve kokuyor. Kahvalti asiri kotuydu, kocaman ekmekleri tam kesilmemis sekilde koymustular, bicak yoktu, kesmelerini istedik ve dedilerki elinizle kesin! misafirlar genelde ozel bir ulkeden geldiler icin asiri bagirmalar, ses, gorultu vardi. biz bir gece icin bile zor dayandik

Um 10 Uhr endet Frühstück. Für ein 5 Sterne Hotel nicht akzeptabel.

Wenn man dort bucht denkst bist du in Arabischer Länder statt Türkei

Rize ye geldiğim zamanlarda ilk tercihim Babillon herşeyi mükemmel burda kalmadan asla geçmem huzur dolu bir yer Temizliği konforu personeli Herşey için teşekkür ederim