Such a beautiful stay. Easy to get to from the train and bus station in Lucerne, just take bus 21 and it takes you straight to the front of the hotel. One of the only properties in Lucerne that is on the lake, we swam in the lake in front of the hotel… we will be back. Rooms were very well maintained and clean.

Room cleaning was not as expected

Our room with a balcony overlooking the lake was perfect. View was stunning and the room was so clean and updated. We loved having lake access to swim, and the sauna and steam room were an added plus. We had the best dinner service from Carlo and truly enjoyed our time here. Will be recommending to friends who visit!

I loved the location right by the lake. It was very comfortable to relax and take a dip in the lake or the pool. It was also very easy to get to from Lucerne. I was able to go up to Mt. Pilatus do some sightseeing and still have 4 PM onward to relax by the lake for my day trip.

Wow such a stunning location right on lake Luzern. We had lakefront room with balcony. Beautiful location about 15 minutes drive outside of downtown Luzern. It was too cold to use the pool but they have a nice relaxing wellness center with sauna. They have an outdoor hot tub but apparently you had to reserve in advance (which was not explained when we made reservation) so unfortunately we were not able to use. Otherwise the staff was super helpful! You can catch ferry boat right next to the hotel which is nice way to ride into Luzern and see the lake. Would definitely stay here again.

The view is paradisiacal. It’s easy to get there from Zurich, with just one bus. The hotel is somewhat old, but very charming.

Yes

Very beautiful, seeene and peaceful. Easy free city bus to Lucerne. Will definitely stay again

Hotel was gorgeous and right on a lake with mountains all around. Food was spectacular and eating next to the picturesque view made it even better. With all that being said, the front desk kind of stole the show. They were all super friendly, helpful and went out of their way to assist anyway possible.

Great

Restaurant staff were really friendly. Drinks on the patio with that view was special. Food was just ok.

This hotel is superb. The staff and facilities are wonderful, and the views from the hotel across the lake are truly awesome.

Fabulous hotel with views of Vierwaldsaresee. The staff are amazing!! Rooms clean and well equipped. Food is excellent. Hot tub overlooking the lake is lovely. Bus to Luzern from outside hotel takes 20 mins

We stayed at the Seehotel Kastanienbaum between 28/12 2024 - 1/1 2025. Upon arrival the greeting was very friendly (and in perfect English). We were given details of the hotel, breakfast times, amenities such as Hot Tub and Sauna Boat for hire etc. We were also given a FREE bus pass for the duration of our stay. The bus service to and from Lucerne was regular and only 20 mins, the bus stop is literally 30 seconds from leaving the reception of the hotel. We used the bus every day. The room was spacious, a big bed, it was very warm and the bathroom had a great super-powerful shower. On the first night we had a cheese fondue in the private huts they have at the back of the hotel. It was great fun eating out zero degrees. We were kept warm by heated seat cushions and plenty of blankets. The only negative was it was foggy and the lake view we booked wasn’t there, obviously not the hotel’s fault. A nice touch was a Happy New Year card in our room on the 31st Dec and some biscuits and Konfi when we checked out.

Andre at the front desk was amazing!!! He went above and beyond to help me with a problem I encountered with a package I had sent previously from Italy to the USA. I do appreciate the time he spent to fix it all up!!

Excellent and friendly staff made us welcome and offered a change to a lakeside view. The lighting in the bedroom was dim except at the desk - we would liked to have had more conventional lighting. The double bed was comfortable but we also struggled to accommodate two large duvets on the bed, ending up laying on one end to anchor it.

excellent view great breakfast excellent dinner about 20 min by car to lucerne

Great view of the lake

We stayed in a room facing the lake. Very beautiful.

Beautiful!!