This is definitely not a 4-stars accommodation. Not sure why various booking websites, including Google, rank it 4-stars. There’s nothing luxurious. Food is average, nothing “wow” unlike what some reviewers wrote. I came to Shima Onsen for the Onsen, but this onsen, which is really small and without much of a view, was sorely disappointing.

Super relaxing and tranquil hotel. We enjoyed our private onsen and were very happy with our room. The futon is not for us as we learned after our first night. Was too hard. So just be aware of that. Otherwise perfect. We happily would come back.

The staff was amazing. The food was sublime and the views are a splendor to behold.

Tha room was lovely, the onsen was wonderful, the kaiseki dinner was amazing as was the Japanese breakfast. The staff was very kind and vonsiderate. A perfect experience.

This is a lovely 'boutique hotel' in an absolutely beautiful part of the area north of Nakanojo near Lake Okushima. I wanted a truly Japanese place and I got it. Few, if any, 'foreigners' in the area. I was provided a bike and road around for 3 hours. The owner is a beautiful, kind lady and her and her staff treated me like a king. I had a room with a private hot spring pool - all I can say is "wow". If you want to see a place off the beaten track, I highly recommend this hotel.

Very nice and beautiful property. Difficult to find driving instructions

Amazing

Incredible stay, wish we could have stayed longer! Open air bath was lovely, sea salt scrub felt incredible, food was delicious, staff was friendly and spoke English! Definitely want to come back!

Very good facility, nice dinner options

The property is very nice and calm. The staff was exceptionally nice and provided a good service. However our standard Japanese style room was a bit dark and the river was not visible due to trees.

Beautiful traditional hotel, great service, wonderful onsen and delicious food.

The staffs were very kind and the food was excellent! The private bath was beautiful! Definitely recommend.

Family of 2 adults and 2 kids (12 and 8 yrs old). The ryokan was lovely and the rooms were good sized and very nice, with outdoor bath and patio overlooking the river. The service was very attentive and the staff very polite. Dinner and breakfast was very delicious and way too much. We loved it.

施設は清掃がしっかり出来ており、アメニティも全て揃っていた。スタッフは細かいところまで気遣いが出来ていた。夕食､朝食は美味しく､全てにおいて非常に満足した。

加湿器タンクに水が残っており、汚れ、カビがみられました。

客室も清潔で、スタッフも外国の方でしたが、教育をしっかりしているのを感じました。

食事が素晴らしかったです。

Clean, silent, comfortable.

料理が上品で美味しい

スタッフさんの気遣いがとて心地良かったです。