Overall Ratings & Reviews Hotel y Restaurante Casa Texel

very cool and very nice place to stay

Let down, staff member was use

Hotel dis not honor my reservation. Sold my room and did not let me know until a month later. I had a hard time finding a hotel last minute and ended up paying more than I had planed for. NOT RELIABLE!!!!

Limited breakfast options, they charge for the minimal items and horrible customer service.

I am immensely enjoying the spaciousness of my quarters

No hot water in the room. VR BO never informed the hotel of our stay. The hotel claimed they had nothing to do with VR BO. Luckily they were nice enough to accept the reservation I had paid for. Do not reserve or you could end up with no room.

I love everything about it The food was delicious, the staff friendly. I will definitely go back. Thank you

We came back from dancing at midnight. Gates were closed and there was nobody to let us in. Had to climb tall spiky fence and ripped a pair of $200 jeans. Got to the room- no water at all until about 2 am. Couldn’t shower after all day of activities and dancing. Bathroom very dirty. No water again ok the morning of departure for the airport. No shower again. Rental car splashed with paint since they were painting, but thanks to a kind manager it was cleaned up. Don’t recommend this place

Very few amenities at this hotel. Not enough value for the price. It is $25 per night too much.

Stayed 2 nights. Office staff unfriendly and unaccomodating. Room warm and stuffy, No overhead fans. Second night no electricity, Hotel had no generator so not even a light to find our way. Electric was still out the next day when time to check out. Would not rebook. Restaurant had good breakfast and waitstaff.

Need deep cleaning, the room we got smelled really bad.

While the proximity to the lakeshore, shopping and restaurants and shopping is good, Casa Texel Panajachel is marketed as a much better hotel than it really is. This is a two star hotel plain and simple and overpriced for what you get. Overall, I was very dissatisfied.

This was the only hotel available for the night we requested and it was the most expensive of the three we stayed at but the worst hotel. Very uncomfortable bed, toilet didn't flush, had to shower in standing water, front door was cheap like an interior closet door, The whole place was pretty bad.

Great room (without a/c), great service. A little noisy at night since is located in a centric place.

Habitacion muy muy mal

Excelente.

Le ménage, l'aération et la douche qui gicle

このホテルは湖に近く、とても静かで非常に良い所です。ただし、部屋には中庭を見る窓が一つしか無く、薄暗く、風が入らないのは残念でした.

Belle chambre, 2 lits queen et un lit simple très confortables, près de tout. Restaurant et café juste en bas de l'hôtel.