Overall Ratings & Reviews CHAO Sanlitun Beijing

Very nice environment! Need more light around the lobby, the light chaning in the room is pretty but useless, can just use dimmer lights instead.

We had an amazing stay at Chao Beijing. The staff were all very friendly and helpful. The restaurant and bar were lovely, playing live music in the evenings. All the facilities were great, and the hotel very clean and well kept. Location was also great, with everything needed close by! We will be returning in the future, thank you to all the staff at Chao! :)

it was a nice experience staying at this hotel in this vibrant area in beijing. it is just next to taikoo li sanlitun. the staff are very nice and helpful, trying to address our needs. it is unfortunate that when i was in beijing, a no. of tourist attractions were closed due to the extreme weather - huge wind, otherwise my trip would be perfect. i highly recommend this hotel to other tourists.

All good, except the lighting in the room and the bathroom/ vanity can be improved.

Always the best place to stay I. beijing

very good hotel with modern vives. very nice bar and restaurant. outstanding rooms

Everything was perfect - I was specially impressed by the eagerness of the staff to help us move our luggage and the generosity of the complimentary drinks (a small bottle of port wine and abundant supply of Aqua Panna, beer and soft drinks) and snacks. However, the hotel forgot to refill on our last day. I know the hotel would supply them on request. Our stay was unfortunately disrupted by the strangers knocking on the door twice on the New Year’s Eve and New Year Day. We brought our concerns to the hotel. The hotel staff explained that it was because guests with a room key can access to any floors which became the loophole. The staff also sincerely apologised (though it was more the guests’ fault) and gave us souvenirs as a token of gratitude. I would still recommend this hotel. It was otherwise impeccable if not for the mishaps.

Modern hotel, very clean n quiet, only thing is people intend to smoke inside. Other than that 10/10

Excellent service. Clean room. Helpful staff.

Chao was a great 5 star hotel that really made our stay in Beijing. After a day sight seeing it was so relaxing to return to Chao for the evening. The pianist in the restaurant was excellent, food top quality and the breakfast was perfect to begin the day. The staff could not have been more helpful while Athena went above and beyond to help book tickets to the forbidden city. 10 out of 10.

good

It was a great stay! It’s a eco friendly hotel. Will be back.

Overall the vibe is very nice. The room is very comfortable. However my biggest gripe is there is no bidet and the water drainage for sink and shower is terrible. And the bathtub for my room is located too far away from the toilet which makes it difficult to go to the tub after showering

Everything is great! Love the breakfast! Buffet and ordering combination is a great idea!

Great place

Amazing hotel near to Sanlitun shopping center. Clean and big rooms with nice hotel staffs. Well definitely stay again.

great stay and very friendly service

Excellent hotel facility, nice staffs.

What a hidden gem. Having stayed in Beijing many times this hotel was outstanding and will only stay here going forward. The hotel was beautiful, the room’s luxurious, the staff amazing and friendly and as an avid gym goer it also ticked the box. Also on the doorstep to Sanlitun which is a cool area for bars, cafes, restaurants and great shopping. It’s not expensive to stay here and worth every penny.

staffs are very friendly! we come back again!