We actually booked a different hotel but when we arrived for check in a woman came and told us to go across the street. It may have been a language barrier, but she refused to explain anything. Luckily, the young man at the other hotel attempted to explain, although I’m still not clear why he said it was because our original hotel was closed for”today”. However when I checked on Expedia, the original hotel was still accepting reservations for the date of our reservation!! I do think we got a better room and likely a better breakfast, but it was still a tad disconcerting. Otherwise, the room was clean but carpets could use an update. They felt grungy. Breakfast buffet was exceptional, offering more than typical breakfast buffets and it had a great coffee machine. Kudos to the young man at reception who was quite lovely to deal with and very patient with this obviously annoyed client. I would probably stay here again, but would prefer a place without carpet.

It’s beautiful and location is perfect . Nice and clean . Highly recommend .

No heat. They turned on the heat at 8 pm while outside it was almost freezing.

Very rustic . And in the same time very cozy. Very friendly staff. Close to everything. In a word: a gem .

Fun place in the mountains. Staff was so kind and accommodating.

Great location, great staff, walkable to historical landmarks, close to restaurants, entertainment centre @ Carpati Mall, Casino Conference Centre. Perfect for one week stay! Thank you!

hotel was nice, parking was fine, near-by hotel breakfast (same as the parking) was excellent! we were a bit confused as even if we originally paid two taxes (including city tax) we were asked to pay a third one at the place, still feeling we were "scammed" on another city tax....

Great location, nice staff, walkable to everything, parking was good across the street. A little noisy at night with dogs barking a lot of at night. Overall great stay.

We have been given the privilege to change the room to accommodate my mother's inability to walk far, from 5th floor to the 1st floor. The room had also a terrace which had a front view and this made myself and my mum so happy that we really enjoyed the stay in that room. The beds were really cleaned and had a fresh smell. The staff was very polite, helpful and understanding. The bathroom had a small leak from the shower and we needed to dry the floor every time we showered. And the bathtoom door cannot be closed properly as it is a sliding door. But the most important is that we had a good night sleep, a lovely view and so many places to enjoy just outside the door 😊👍

All good for a two star

Excellent location, charm and character

Friendly staff. Got room upgrade.

Nice value hotel conveniently located near restaurants, shopping, parks, and attractions. The fourth floor rooms with balcony access were great especially in the late evenings while catching some nice mountain breezes. I would stay here again.

Well we didn’t get a chance to stay at the hotel. We followed the directions and skipped dinner so we could be there before the reception closed (supposed to be at midnight) to be on the safe side we made sure we were there by 11 pm. There was a sign to check in across the st. We did and they told us to go back to the other hotel and take room 107, body was at hotel so the reception said “I don’t know what’s up with them. You will be staying here. “ I said I didn’t want to and wanted the room I paid for. He told me this was a better hotel. I told him I didn’t care I wanted the rustic place, the hotel we stayed at looked like a days inn and we wanted something Romanian. NOT HAPPY

Ignoring the cold weather, and enjoying traveling. Staying in warm and clean hotels was the highlight of my trip.

Nothing fancy, has not been updated in a long time. Not very clean. Warm and worked for a short trip

A very welcoming stuff. Parking is shared with Hotel SINAIA across the street.

Great service and excellent customer service! The property is in reconstruction in some areas but overall is a very nice property.

Very good breakfast!

Very respectful staff! Wonderful hotel, clean and big room!