Room was spotless. I didn’t even find the obligatory random long black hair that’s in every hotel room in the world. The staff was extremely nice. It was quiet so we slept well. The room doors have slow closing hinges that should be mandatory in every hotel (prevents the slamming of doors by guests and staff when they’re cleaning). Can’t stress how much that keeps the noise levels down. Bathroom was amazing. Shower and sink's had great water temperature and pressure and even the side nozzles for a car wash affect. Note: we were in a suite. The bus/train station is close by and plenty of options to eat. The only down side is it’s on the outskirts of Tokyo so if you’re doing things in Tokyo you might have a 30 minute expensive taxi ride or an hour cheap train ride. But the hotel is great. And the breakfast buffet is wonderful. They have a great French toast station which is amazing. Even the scrambled eggs in the bin were rich and creamy instead of the usual dry and rubbery. Loved it.

Great hotel, vintage but gold. Love the location, peaceful area and near the bay

Friendly staff, helpful. Rooms were clean and spacious. Easy walking distance to conference centre (makuhari messe). Also walking distance to train station and a bus directly outside that goes to both international airports. Walked to Aeon mall - big food hall / grocery store.

Upon check in they gave us a warm cloth which was amazing as we were travelling many hours before getting there was a nice refresh. The hotel looked amazing from the outside and inside, room was super clean very friendly staff from the front and they also helped us with our baggage and showed us our room. Shopping was super close and transport was a small walk away. Breakfast was amazing, Highly recommend.

少し古いので、取っ手がぐらついたり、TVが旧式で小さかったり、USBジャックが無くて若干の不便さはありますが、オシャレで可愛いアールデコ調で、特にシャワルームがお気に入りです。 フロントの受付もとても丁寧な応対です。

Staff are amazing.

Staff are very helpful. Room is very clean and has all the amenities we needed

This place was amazing. So convenient, accessible and the room was large and full of comfort.

Beautiful property, attentive service, great location!

After a long flight, the room was really everything to another level. The views, the restaurants and the staff were wonderful.

Large room area

We chose to stay in Chiba and at The Manhattan as it had the bus limousine direct to Narita as we wanted to avoid going to the airport by train with our luggage. Was definitely a nice choice to enjoy a relaxing last day before flying home. Service by all the staff was superb!

While the property was amazing and luxury it’s the staff that made the experience. We were treated so well and the respect displayed was at the highest level. So happy we stayed at the Manhattan

Your staff and service is always amazing. Our favorite hotel in Tokyo. We can't wait to come back again!

Hotels that are local to Japan are just as nice if not better than the Big Box American hotels. Rest asure that you can stay at a local hotel save money and experience a level of customer service like you get back in the states.

Improvement on breakfast. Maybe more choices would be better

The room was clean, comfortable and had a nice view. The breakfast was great everyday!

I won’t bother going to Tokyo .

Perfectly serene stay, close proximity to lots of dining options and shopping. Staff extremely helpful and eager to give a helping hand. Booked taxis for us for an early morning train ride. Great stay, extremely elegant hotel beautiful furnishings everywhere. Check in was a breeze.

Very nice hotel, staff was extremely polite and attentive even for Japan. Room was spacious and very clean, and the location is great, right next to an outlet mall.