The Plough Bicester

Explore The Plough Bicester
7,6
Pleasant
From 112 reviews
Cleanliness

8,2

Room Comfort

7,6

Service and Facilites

8,4

Traveler Reviews The Plough Bicester

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was great. Welcoming staff, great food. Only slight issue was that Expedia hadn’t communicated with the property about the breakfast inclusion. Not a problem for us, the staff were really helpful, but not great from Expedia.
thomas
icon-Business
Business
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Tiny toilet area , shower mould all around
David
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Made to feel very welcome - nice local pub in a nice market town - couldn’t ask for anything more!
Wayne
icon-Business
Business
2,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Absolutely awful hotel - not what it was described as - and filthy dirty!
Verified traveler
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It's expensive in comparison to other local places to stay. They took a £50 "deposit" supposedly for the mini bar claiming it will only be charged if the minibar is used. But, unlike other hotels who don't process the payment, it has been charged even though the mini bar wasn't used. Unlike other places I've stayed, no reply so far to my message asking where my refund is. ;(
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John
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There is no concept of customer service. No toilet paper in the room. No way to get any. Promised “ breakfast box” never appeared. Two “ emergency contact “ numbers went unanswered. Worst customer service I’ve ever experienced. DO NOT STAY HERE
Nigel
icon-Business
Business
4,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

On arrival I was told that the kitchen wasn't open that night and I could get something to eat locally, I asked for a VAT receipt and was told I'd get that in the morning. I went doen for breakfast (which I'd paid for) in the morning, to find that everywhere was locked up. I tried again later and it was still locked up. I tried again at 8:30 and a couple of guys were there and they told me that they only open at 10am, despite their website saying that they open at 7am. I was working and needed to be on site, nearby for 9am so I left. I received an emailed receipt later in the day, the rate included breakfast! The internet didn't work, there was no kettle in the room (there was a coffee machine) and you had to move furniture to get to a plug point to charge your phone etc.
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Jonathan
icon-Business
Business
2,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Check in. Friendly although undertrained girl who informed me breakfast served up to 8:45am. I’d booked through hotels.com and booking stated including breakfast. Room. Very small. But not too bad. Evening meal. Waited around to be seated quite a while but eventually got table (place wasn’t busy). First girl from reception came over to table and said she had forgotten to take £50 deposit against damage. Never like if when asked for this sort of thing, but maybe that’s just me. Meal was good. Next morning came down to go for breakfast around 7:45. Whole place locked up and no staff at all on premises. Went back to room and worked for an hour. Came back down 8:45am. In case the girl had said started 8:45 (which would be unusual, but could happen I suppose). Still no one around. Left as I had meeting to go to. Came back about 11:30 as I’d dopily left my phone in room 🙄 There was a staff member there having a smoke and tea and after I got my phone I said to her that I’d tried to get my breakfast. She said ‘oh they don’t do breakfast any more.’ She was nice enough but wasn’t bothered really. No hint of a ‘sorry’ I try to go to establishments that aren’t your standard Premier Inn or Holiday Inn, but sometimes you wonder why you bother. Avoid.
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Glyn
8,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It's a great little country pub. The welcome was warm, and the breakfast was very good. My room was ok (room 5 first floor), the ensuite is small (a larger person would not fit). The bed was creaky and uncomfortable and the noise from the bar is very loud.
Stewart
icon-Business
Business
8,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Very nice pub good owners friendly and efficient but room was very cold albeit cold outside but it was rectified with a heater
Jonathan
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Nice place to stay. Could do with a car charger as a bonus.
Paul
10,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Room was very tired, tried to be shabby chic, just shabby. When booking the free breakfast was a draw, it turned out to be in a cardboard box in the room, we turned it down. The room was clean and the staff were nice. Not worth the money by a long stretch.
Joanne
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I booked the small room and was surprised how spacious and comfortable it is. It’s a very old building, room is well appointed and incredibly comfortable. Breakfast delivered to room each morning was convenient and delicious.
Joanne
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great location for Bicester Village. Extremely short walk from train station. Room clean and incredibly comfortable. Check in is at the bar and it was no problem, staff v helpful.
Belinda
4,0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Paid for breakfast, expecting a choice, only to find they only offer cooked breakfasts 3 days per week so we had to have "continental" (as we'd paid for breakfast we were told we might as well have it!). Room wasn't clean, an old plaster stuck to the door inside the en suite. Bed was terrible, mattress was like sleeping on springs. Left over breakfast not collected, room not cleaned. Not worth anything like the £95 per night we paid!
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Hsin yu
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The double bedroom is nice and cozy, it's much bigger than we expected.
Nicola
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The Plough has new management, it is ‘ tired’ but a staff member told us it was going to be renovated. It was super convenient for our needs on this trip. The staff were friendly and attentive. Breakfast was included and a few options were offered.
Joan
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Just did not like the room bathroom shower just to small did not like the sink in the room mattress felt old not very comfortable we were under the impression it was going to be a cooked breakfast disappointed with the continel .
Anne-Marie
8,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Stayed two nights and enjoyed the magnificent service provided by the staff. They were extremely helpful and nothing was an inconvenience. The room was a good size, with ample facilities, except not enough teabags which was soon rectified. Would definitely recommend.
Daniella
icon-Leisure
Leisure
6,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Quant wee pub in central location. Only 15min walk to Bicester Outlet Village. Rooms are nicely furnished with great touches like alternative milks. A old character building - The walls are quite thin & the flooring creaks. I missed breakfast so cannot comment on it.
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