Overall Ratings & Reviews Elk at Falls

Good service

We had the best time at Falls Creek. We loved staying at the Elk. Georgie and the team were very accommodating and so helpful from daily recommendations to baked treats. Would definitely come back and would highly recommend this fabulous location as a holiday spot!

I am a falls creek regular for the snow season. This was the first time I tried the elk after seeing it many times and regularly having dinner there. Unfortunately the accomodation is poor. The room we had, apartment 10 seems good when you first arrive, the layout and features are fresh and modern. However functionality not so much. We had a large bed, mind you two singles pushed together with a sheet over it; plonked in the centre of the room, good luck trying to walk around the side of it. The room was dirty and not clean at all. The toilet had “residue” on it, the floor felt gritty and not clean. These things are disappointing when you are paying a premium to stay at a place like the elk how ever these can be omitted from your stay due to the fit out and Qulity. The topper for me to mark the elk 1 star was the noise... why ohh why would you put a room directly under the kitchen when the floor is timber.... 530am the banging begins with staff and guests stomping around for breakfast.... and then dinner... that concludes at 11pm Will I stay at elk again. Never, will I eat at the elk again, most likely not knowing the torture I am putting the people staying at apartment 10 under.

Location Good, Daily house keeping a Joke, display pillows thrown onto bed and bed not even made, no clean towels and checking in time advertised at 2pm they Elk advised me 4pm. Room very small they advertise rooms with Kitchen and that's not the case, very disappointed advertising it as 4 star property.

We had apartment 12. Which located on the outside. Which was perfect for my screaming kids and being away from the noise of everyone else. The rooms are warm and new. Kids loved the nexflix and stan on the tv. Restaurant was fancy but well priced. And Rochelle was amazingly helpful and accommodated everything that we asked for.