5,0
Fair
From 282 reviews
Cleanliness

5,2

Room Comfort

5,0

Service and Facilites

5,6

Traveler Reviews Schooner Hotel

Number of reviews per page
20
40
Top reviews
Anna
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dirty room. Dust everywhere. Throw cushions stank of sweat. Bathroom was clean but drain was clogged. Staff came with plunger and showed me that he “fixed it” when my son was trying to shower drain started flooding again. We ended up not showering We found someone’s stale crisps under our bed. When I expressed my dissatisfaction with state of the room I got shoulder shrug. Also reception was never attended and lots of sensitive customer info on the view that anyone could access. Not a professional place. They just trying to get more money from you. They kept trying to sell food or drinks but we didn’t feel comfortable consuming anything they prepared considering state of that place.
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Nicolene
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Read reviews after booking this last minute - wanted to cancel as they were so poor but couldn't without losing what we'd paid. Went with low expectations but were pleasantly surprised. The room wasn't sparkling but it was clean enough. Bed linen and towels were clean. Cups less so. No teaspoon in room or sockets for the kettle. We managed. Staff largely absent and both check in and out were peculiar experiences but when we did interact with staff they were friendly enough. Spooky reviews unfounded for room 8 and we all slept peacefully enough. No parking but village and beach conveniently accessible.
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Paul
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Basically it was an over charged dump!!
Stephen
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Appauling. Awful. Shoddy. Unloved. Tacky. Cheap. Half-baked.
Barry
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Why you have this hotel on your web site is beyond me. It is a large hotel about 20 rooms run by 2 people one in his 40's and the other in his late 20's. The staff were very pleasant but they were overworked. The 40 year old man told me he was the manager, he was also reception, chef (not in proper cooking attire) barman and general dogs body. The young man was obviously not trained in housekeeping but this was his job along with many others. The breakfast was not very nice and we paid about £23 each for it - it was all very cheap produce. I think for £400 for 3 nights we were overcharged.
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Andy
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent facilities,excellent food, particularly the Indian restaurant. Friendly and obliging staff. Superb beer garden and good well kept ales. Stairs and landing carpet could do with a makeover, other than that excellent.
John Robert
icon-Friends and family with Friends
Friends and family with Friends
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bad hotel. The person on duty was very slow and inefficient. He was not present in the morning when we needed to check out. The rooms were not clean and there were bed bugs in one bed. We got the bites to prove it. There was blood on some of the walls. I would suggest anyone staying here.
Rosie
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff of just two were helpful and kind. The establishment is v tired and run down; it requires total refurbishment which would, hopefully, eliminate the pervasive musty smell.
Ela
icon-with Children
with Children
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room wasn't cleaned at all, all sorts of used items under the bed that did not belong to us, broken tiles on bathroom floor didn't allow to walk on it barefoot, shower was from hot to extremely hot, cobwebs all over the place. Awful state of the property, ell of damp everywhere, we had to leave after first night, it was unbearable to stay any longer
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JEFFREY
icon-with Partner
with Partner
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

First day found the hotel looking very tired in need of a full upgrade. Tools and old furniture hanging about. Not child friendly. Not very clean. Bedrooms not very clean.Bed ok. One of the towels had to be changed because it had dirty marks on it. Staff polite. First days full breakfast was very nice. But second day bacon frazzled and sausages burnt. Last day no egg? Sausage tasted off left most of it. Last night loads of shouting and banging of doors at 2am! Please dont stay here. Needs a lot of work doing to it.
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Clint
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Indian food was fantastic chief and barman very pleasant and chief always asked if food was ok Rooms could be cleaner a socket would be good near kettle .breakfast was mediocre but hot and served quickly could do with more choices If known it was a haunted hotel we would never have booked due to my anxiety Rooms not serviced asked for more toilet roll but never got
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Ralph
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Plus points: Excellent location. Quirkiness. Excellent cooked breakfast. In the process of being refurbished - comfortable at the moment, but needs redecorating.
sandra
icon-
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Needs a good clean new carpets everywhere could do with a maid service too. Fried breakfast was a bit greasy but otherwise food was ok the pizza I had was home made and was very nice. The manager was very helpful and courteous.. The location is lovely right by a lovely beach
William
icon-Business
Business
8,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very helpful staff who endeavoured to make our stay as welcoming as possible.
Claire
icon-Friends and family Family
Friends and family Family
2,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

After booking this hotel I found out it was haunted! Maybe I should have done a bit of research before booking but I really feel this should be stated when booking! Looks like they are getting work down stairs in the restaurant but as soon as you walk through the door to go the rooms it stinks! It’s like a musky mouldy smell, the room was even worse! With black mould on the ceiling coming down the wall right next to bed that had stains on the sheets. We ended up leaving.
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Christopher
icon-
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A friendly hotel with helpful staff. Five minutes from the beach. The food was good, too
Peter
icon-with Partner
with Partner
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The pictures on the site do not represent the reality of this hotel. It’s currently very run down and in need of lots of work. We stayed for 3 nights, we only had 3 towels and although we asked for more twice, were not given any and they weren’t changed during our stay. The bathroom looked new but unfinished. There was nowhere to put shampoo etc. in the shower, the floor was slippy (I bought a rubber mat for them) the toilet flush was dodgy and neither the fan or light above the mirror worked. The breakfast was dodgy and the public areas really shabby. Shame really it could be really special. I can’t recommend it and we won’t return.
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Susan
icon-with Partner
with Partner
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was being renovated. Our room was in the process of updating and was not ready to be let out. It had clean bed linen, but needed a thorough clean not just top dusting. It was understaffed with the few staff trying to do everything and failing. I could list all the faults which are the same as previous reviews. The main problem was that all the electric appliances were run from a multiplug, including the kettle, the TV and an old convector heater brought into the room as the radiators didn't work. Unfortunately this was a last minute booking and we were unable to go elsewhere, so had to stay. To be fair the staff were pleasant and helpful when we asked for anything and did sort out an overcharging issue discovered when we arrived home but they were totally overwhelmed with trying to renovate and run a hotel at the same time.
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Elizabeth
4,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I thought this hotel was poor at best. My room was not very clean and nor were my towels. Do not recommend.
Christia Mae
icon-Friends and family Family
Friends and family Family
2,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Our room is not too clean. A unclean teaspoon was left on the bathroom sink upon check in. No rubbish bin inside the toilet. No toiletries, so you must bring your own toiletries. No fresh toilet rolls were given to us. We were offered breakfast when we checked in so we bought breakfast for 2 adults & 2kids. We didn’t get a clear breakfast timing when we asked. So on check out day, we check out at around 10:30am and asked for breakfast. We were told no more breakfast is served, so then I asked for a refund as I bought it separately. I was told that no refund for that, they offered sandwich & cereals. We were given 2 slices of toast instead, 2 cereals. I paid £39.50 for that. It would have been better if we were refunded for that breakfast. But they insisted they’ll make sandwiches but no sandwiches were served. I don’y have high standards when it comes to hotels/hotels but this experience is just too disappointing.
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