Overall Ratings & Reviews Pivot Hotel Montecasino

Love staying at the Pivot Hoetl. Very safe and staff friendly and helpful. Would visit again .

Recommend Pivot hotel. Everything to like. Fantastic bed. Very kind and helpful staff. Great location. Look forward to another stay in future.

Well for R6000 a night that is definitly not what a suite looks like, secondly the room looks and smells old. The tv is from 1992 can barely do anything none of the channels work properly.

I use the Pivot all the time when I visit Jhb. The service is aleays good. The rooms needs upgrading as it really still the old style hotel rooms. The TVs are not smart so this makes it even more old school....

The hotel is located within the Montecasino complex, and therefore is safe to walk around within the complex. There is also a small shopping centre with a supermarket nearby within walking distance. Any further than that would with private hire, which is readily available. The hotel has good spacious rooms which are cleaned daily also with fresh bottled water. The breakfast buffet is good with reasonable choice of hot and cold items as well as mad to order egg and omelettes. Service is friendly and very attentive which made it feel at the upper end of 4 stars

Beautiful hotel, great staff!

Nice hotel if staying in this part of Jo'burg. Plenty of restaurants just across the street.

Room service is a mess if you can get them to pick up the phone. Food is pricey arrived late and was cold. Absolutely disgusting.

The guests received the wrong room type on check-in... where they were placed on the 2nd floor that's all smoking rooms, while a non-smoking room was booked & requested?! Personally, I can't imagine that while in SA one is not allowed to smoke inside buildings any longer, that it is still even allowed to smoke inside hotel rooms as being seen as public places - awful!

The staff are outstanding Tabo and Herman where awesome and so friendly and full of laughter that made our stay extra special The hotel was good and being within montecasino grounds with so much to choose from for restaurants and bars and have plenty to offer for kids.

I always enjoy staying at the Pivot. The staff always makes sure that you feel welcome from check in to check out...thanks

Good hotel with poor WiFi

Excellent and worth it! Staff was extremely accommodating and courteous. The rides to the casino on a cold night were very appreciated and the breakfast buffet was amazing!

Everyone in the staff was very amicable and courteous

I like that there are many restaurants and entertainment at Montecasino

Amazing, attentive staff and warm, friendly smiles.

Had an excellent stay. Facilities impeccable and staff service was outstanding

Rooms are a bit old and dirty. Aircon didn’t work well. Beds are comfortable and the shower great. Carpets in the corridors are dirty and old. The staff are excellent but the hotel could do with a revamp.

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Beautiful esthetics