Overall Ratings & Reviews Dover Castle Hostel

When I checked in I was told the reception would be open 24 hours but when I wanted to check out the next day, the reception was closed and the worst thing was the phone number written on the sign they put on the door was not in service so I had no way to reach out to the staff. I had to search the correct phone number on Google myself. But even if I dialled the correct number nobody answered. I rang the door bell nobody answered either. I was in a hurry to leave but in the end I waited for 15 minutes being worried before someone finally came. Another thing was, I know it was a cheap hostel but why did we have to take out the all the covers like the bed cover, pillow cover and duvet cover by ourselves? It wasn’t a very difficult job however when I checked out it was in the early morning and the shared room was still dark. I had to climb up to the top of the bunk bed to do it in darkness, which was dangerous to myself and disturbing to the people who were still sleeping in the room. Why can’t the staff do their own job instead when everyone checks out in the afternoon?

Quite, calm 🤗

Valentino at the Dover Castle really helped a lot, super friendly guy who helped me get a 3 night stay last minute, due to evacuation of another hotel. He was very helpful and very positive, hard to find in a guy in London. So a massive thank you to him and his hard work there.

The guy at the reception is very rude! I don’t know why is he working there if he don’t like it! They were painting the hostel so noise and terrible smell in the rooms and hallways!

Very close to Borough station and bus is very accessible. The pub attached as well is fantastic. However the property was a bit dirty and outdated. The toilet facilities weren’t great and had a foul stench. Overall okay if you’re just sleeping and getting around without spending much time in there.

I read good reviews about this place which is the main reason I booked. However, they have a few fundamentals wrong. No storage for your belongings! No soap in the toilet next to my room. No curtains on the window next to the bed I was sleeping in. No socket at the bed to charge my phone. Do not stay here if you have heavy luggage, I was constantly helping people up and down the stairs with theirs. Apart from that it’s ok. I wouldn’t stay again. I wouldn’t discourage people to stay though.

Low price

Lovely hostel

Nice place to stay many facilities

Kitchen had some old stuff, otherwise good

The second floor washing facilities are horrible, no place to store gear, no hanger, push buton for water and curtain for the shower door. Seriously though to change location after the first shower. No electrical outlet near my bed, the only bed without one in the room.

I didnt like the cleanliness of the room and the bathrooms.

Too noisy

Hotel is very nice clean and staffs are also good. Thank Mr.Pioter

Excellent Hostel.Great think of this hostel is they have

Kitchen/living area wasn't very pleasant, showers were run down, a lot of stairs

Good place to stay at. Great people working there.

Great value for money and excellent staff

The people who work there are friendly and helpful !

There is sort of an abnormal odour at the entrance of the hostel which needs to be taken care of. Heating condition in room should be better. Too cold in the room