Overall Ratings & Reviews The Abbey Hotel and Apartments

Very helpful in all aspects of or stay

The property was tastefully furnished which reflected its historical past. There was a spacious sitting room for use by guests and a kitchen equipped for the heating and simple cooking of meals. The tasty breakfasts were cooked to order with locally sourced ingredients. There was a small but pleasant garden with suitable seating areas. The staff were always welcoming, helpful and friendly. It was an easy 12 minute walk into the cathedral area and town. We had a very comfortable stay although we would have preferred one of the slightly bigger rooms had one been available. I should like to have revisited with a friend but there are no twin rooms at the property.

We had a very comfortable stay. Our room was warm and looked newly decorated and very well equipped.. The bedding and bathroom were very clean and staff were lovely. The breakfasts were wonderful and cooked beautifully. A 15min walk into town for us seniors. Would recommend this establishment. thank you

I booked this hotel as a treat for my mother and father. I just spoke to my Dad. He said the hotel was great. Very accessible, nice room, easy check-in, and only a short walk into town. On top of that, he said the breakfast was the BEST hotel breakfast he has ever had. I'll definitely be booking again... but next time it's for ME!

Nice to have a warm bathroom. Comfortable bed and very clean

Great friendly service from checking in to checking out, made to feel appreciated for choosing to stay here. The room itself was nice, warm & comfortable with some original features of the building alongside modern details. Breakfast was nice & a good selection from cereals to fully cooked breakfast with yogurts, juices also avaliable. Wouldnt have any hesitation in staying here again.

Great service, well located easy to get in and out of town

Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!

A beautiful old hotel - staff couldn’t have been better

Convenient location for town centre, great breakfast and facilties

We loved our stay in the Abbey Hotel and apartments, the staff, breakfast & attention to detail were amazing. Very easy walk into the town centre with its unique shops, pubs & restaurants, also not forgetting the Cathedral & Abbey Gardens. Bury St Edmunds is a must to visit.

Lovely hotel , service excellent, , furniture in room bit tired needs a refresh , breakfast really good , must give staff 10 out of 10 , on site parking, only 10 minutes walk to town centre

The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.

Staff were really lovely, beautiful breakfast too

The hotel was rather pleasant, the staff were really friendly and helpful. It has an oldie worldy feel about it and this also is expressed in the decor, if this is the ambiance you are after then this is the place for you. Breakfast was really nice and there was a good variety on offer. They were very accomodating with regards to car parking, we were allowed to leave the car in the car park whilst we went in to the town after checkout. A nice touch. My only down side to this was the price, as nice and pleasa t as it was it in my opinion does not warrant the price tag of £170 for the night we paid.

Our room was very spacious and comfortable. Staff very friendly and breakfast very good. Very narrow entrance to parking area but safe place to park once in! Nice to be able to walk into the town from the hotel.

Stayed the separate apartment which was rather special with very old period features. Breakfast was cooked to perfection and superb sausages. Would recommend! Yes

We were not staying in the main hotel building but in a separate cottage. When we arrived the heating had not been switched on & the building was cold & took several hours to warm up requiring us to keep our costs on. The bathroom was very small & cramped. The arm chairs were hard & uncomfortable. There was very little space for our luggage. Considering all this it was very expensive including a surcharge we were not expecting. When we queried this there was no one to provide an explanation.

Nice comfortable hotel, perfect for me!

Delightful characterful hotel with friendly staff. Superb breakfast, make sure you try the porridge!