The room was clean and pleasant, although the toilet was leaking.
The noise from the bar music was very loud up until midnight.
Easy walking to the venue we were going to so it served it’s purpose at a good price.
C
with Partner
10,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The location, facilities and PEOPLE make this a superb place to stay in North Yorkshire
Lance
8,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Room and staff champion
Michelle
with Partner
8,0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Room lovely , (a little noisy with music from downstairs ) plenty of shops near by. Parking at this hotel is tricky , we had to move the car later to a side road.
EDDIE
Leisure
6,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
.
Nicolette
Leisure with Friends
10,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
We had a very friendly welcome and a lovely clean room. The steak and ale pie for dinner, in the restaurant, was excellent.
David
10,0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A very nice room and friendly staff
TERRENCE
Leisure with Partner
10,0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Property was located in the center of Helmsley.
karen
6,0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
The room was spacious and comfy. The staff were super friendly and heoful. However wifi did not work at all and beer was poor quality.
Elisabeth
with Partner
6,0
/10
Reviewed 110 week(s) ago
Hotels.com verified review
The accommodation was much as expected. The room clean and tidy but the windows were not double glazed and so outside noise easily heard. In the bathroom little things like the toilet roll placed too far back and no plug in the hand basin were minor inconveniences.
Arthur
Leisure Family
10,0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Very nice property in center of town. Walkable to all the attractions. Enjoyed our stay room was very cute and well decorated.
Brian
with Partner
8,0
/10
Reviewed 146 week(s) ago
Hotels.com verified review
Spacious room, nice view over market square. Shower room needs refurbishment. Very disappointed that there was no free wifi in the public areas nor in the room.
Paul
with Partner
8,0
/10
Reviewed 150 week(s) ago
Hotels.com verified review
Nice sized room. Right in the square. Bathroom a bit manky.
Stephen
Leisure with Partner
10,0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Great location and staff member at check in and during the afternoon in the bar was very helpful & knowledgeable.
We found the room and facilities to be excellent, other than the bed which was a little uncomfortable. Disappointed to return at only 1045pm to be told last orders had been called at the bar and we couldn't have a final drink. Other than that would recommend and would stay again.
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Verified traveler
with Partner
8,0
/10
Reviewed 176 week(s) ago
Hotels.com verified review
Very clean but dated premises. The room was specious & bed comfortable. Staff were very friendly & noise from the bar area below not a problem. Breakfast was a little disappointing but good pre-selection the night before. Parking outside was convenient but council run public car park free between 6pm & 9am. All in all a decent stay for the convenience & friendliness.
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alan
Business and Leisure
2,0
/10
Reviewed 204 week(s) ago
Expedia Group verified review
Dreadful, Things old and some not working (including some lights and Wi-Fi) but worst of all very loud music from down below till 11pm so couldn’t hear myself think. (All recorded) Awful, worst of places I’ve been and all for £100!!!
terence
Leisure
10,0
/10
Reviewed 207 week(s) ago
Expedia Group verified review
Beautifully set-up room with comfortable bed and pillows, and useful other units. Provision of water bottles and good range of teas and coffees was excellent