This is just an average hotel room - definitely nothing fancy or exceptional. What we did find extremely disappointing was someone else's food still in the refrigerator and someone else's hair on the walls of the shower. There was one pleasant surprise - a very nice Japanese breakfast the morning of our checkout. However, if we have the choice, we will not stay here again.

Not many good outlet around the accommodation. The breakfast was good.

The hotel was good and clean except it was a bit far from Tomamu Hoshino resort if you are not travelling by car. The rate was a bit on the high side for a 3 star hotel.

very old hotel, everything inside the room is old.

We were here late at night and left early in the morning. Room was just nice for 3 person. However the linens at the loft area are dirty and don’t look like it had been changed. There’s no air conditioning in room and there will be bug flying in if we open the window. So it is quite stuffy in room at the middle of the night. The location is convenient for the unkai at clubmed. About 15mins drive.

Very simple Budget Hotel. No airconditioning thought remembering it was stated as aircon. Asked fir extra pillow but was given a cushion. Only plus point, the dinner was acceptable

Tomamu is a place of concentrated development - all the activities in Hoshino, Tower, Alpha Village, Club med (all in same area of the ski, gondola activity JR Train station is a secluded station with no JR ticket station n no heater. Once u alighted from train, just take the so-called free shuttle (Guest only bus by Hoshino / Tower/ Alpha village ) to spend your day if u arrived before 3pm (unable to check in Petit hotel). Breakfast at hotel is okay. Dinner wise please have at Main activity area (Hoshino/tower area) . If not, please try to see if u can make eArlier reservation. If not the dinner at hotel only have bbq (mainly lamb meat, n few little pieces of chicken) - not nice (poor marination). Staff average quite friendly but does not feel the true sincerity nor service. Realised many did not post in detail n hope this review allow no one to be stranded in a -9 degree celsius at the station.

Was given a room next to staircase and noisy throughout including night time. Not able to get good rest.

We arranged for pick up at the Tomamu station. The hotel is beautiful and looks at a hotel in Switzerland. There is facilities for rafting in a nearby river. We stayed for a night and have a delicious table BBQ dinner. Unless you drive, the Tomamu JR train station is about 20 minutes away. The place is quiet and cosy. The owner and staff are very friendly.

Very old and smelly room - our clothes smelled like an old ashtray after staying there. Also, there's no elevator and many stairs to go up to get to your room, so this is problematic for anyone with back issues.

We lost 40 k JPY in the hotel room ! Ridiculous! We have to been to japan more than 20 times . It's never happened! Btw, this hotel owner isn't japanese!

只適合自駕遊。設備簡單，最不滿意無水供應，酒店提議住客飲自來水，又無水杯供應，只有一只漱口杯供應給兩住客用，莫名其妙！！熱水煲只放在外面櫃自己取但數量又不夠，早餐一般，不會推介給朋友！

好像有東西咬

スタッフさんがとってもいい人でよかったです！！

食物非常好味，晚餐有雞同羊，早餐有魚，不過千萬唔好開窗，會有昆蟲飛入黎。地理位置ok，非常方便，有兩層樓，不過無lift。

Old and smelly hotel. No lift, u need lift up your laggue to upper floor. The breakfast is very simple.

This place is specialized(?) for skiers, and It may be a bit awkward for others. It, however, is well-maintained and staffs are friendly and helpful. I enjoyed the stay.

若いスタッフとネパール人スタッフはとても親切で、建物は古いものの下手の中も暖かく、快適に過ごせます。朝食も必要十分な種類が揃っています。もう少し価格が安いとうれしいけど、シーズンピークだったということと、星野リゾートが価格を釣り上げてしまってる点はいなめないかも。 雪質だけでいうとニセコのほうがいいと思います。 トマムスキー場まで車で10分。駐車場も無料でそれなりに広いので安心。周りに何もないので、車がないとつらい。近くに週3日位昼間だけ営業しているガソリンスタンドがあるが、レギュラーガソリンのみの販売なので、ハイオク車は事前に給油しておいたほうがいい。ワカサギ釣りたのしいですよ。あまり釣れないみたいですが

見た目もかわいくて、お部屋も快適。 窓からは、雪景色が見えて素敵でした。 手を伸ばせば雪に触ることもでき最高でした。

Staff is helpful. Restaurant BBQ food okay