Good location and nice breakfast

The room was clean and spacious but a bit old. Breakfast was very good, there was a selection and the coffee was excellent. Good location close to the opera. There are restaurants and bars in the area.

Good location

Great location!

Initial room was a closet. With no space for luggage, no night tables one light for the whole room set on a side wall. Miniscule bathroom. After complaint and shouting contest with rude front desk staff they changed room for secon night.

The hotel is in a very good location for all the attractions, a few minutes walk back after the concert.

Super nice, friendly, and accommodating!

Great hotel and close to dining areas and close to all tourist attractions.

There was no AC. We were advised portable AC was supposed to be in room, it wasn't. We got a portable fan instead and were advised next day forecast is much cooler and we won't need AC. That's is not an acceptable response to situation at hand. Also no hot water and why corridor light not kept on but requires mannual on/off is weird. Corridor leading to elevator us dark and feels unsafe. You have to cross length of corridor to reach light switch which is next to elevater. We appreciate energy conservation but that's going too far.

Our room was excellent and the service was great. Would recommend to all our friends.

Helpful staff in a very non-American chain hotel way, with very comfortable, spacious room. Stay here!

Great location, friendly staff. Beds were super comfortable. Parking was a 5 minute walk away and the room needed to be aired out a bit, but overall wonderful experience.

We found this hotel really centrally located and walkable, loved it! The room was spacious and the staff very friendly and helpful 👍 I will return there anytime 👌

location, good rooms

Great location

Friendly staff, great location. A little warm in the rooms.

The worst experience which somebody could have!! Because of delay of our flight, we arrived close to midnight and the door of hotel was closed!!! There were the guests of other 3-4 rooms as well as us there!! It was an announcement paper with one phone number which declare tonight nobody is in reception and call this number, but nobody picked up the phone!! 8-10 people were in the street and by chance a guest was going out and we could enter yo lobby and nobody was there!!!! Everybody slept in a corner of lobby till almost 7 am which 2 young girls came and without excusing or explaining anything , just told us , you can go to other hotel We asked to meet manager or to talk to somebody and it seems manager was in vacation! Lobby was so dirty and everywhere you can find insects or other things. We sent a claim to hotels.com and they re-act very professionally, but nobody from hotel even gave them any answer. This is an unbelievable experience which I faced in the last 25 years with one hotel and nobody believes it.

In the center of Vienna

In the center, close to Eurocar rental area.

Great location. Quaint hotel.