Overall Ratings & Reviews Residence Inn by Marriott Charlotte Airport

Good

Staff was super friendly the second we walked into the door. We felt very welcome and everything was very clean. Any questions we had were answered promptly and nicely. The morning breakfast they have for guests is wonderful as a parent tired from a long trip with 2 yoynf children. The kids loved making their own wagfles and choosing what they wanted to eat.

Hats off to the front desk. I arrived around 12:00pm on Thursday and they made sure my room was ready for the Green/Hodge wedding on Thursday, May 22nd at 4:00pm.

Really enjoyed our anniversary stay here! Room was spacious and lovely, and there was actually plenty of places to sit and eat, unlike most hotel rooms. Our only complaint was the walk-in shower didn't have a door that could be shut, it was just halfway enclosed. Made for a chilly showering experience lol. We loved the amenities, they had a nice patio where they had a fire going in the evenings, and the pool was nice. Breakfast could have been better, and there was never any kitchen staff to be found if something was needed, but overall it was decent with different options. Would stay here again!

Jazmine, front desk overnight manager was AWESOME!

Very nice hotel close to the airport.

Best hotel ever

Overall a good stay

O really

Very good area and most of all quite all for the exception of the airport takeoffs which I don’t mind.

I really enjoyed my stay. A very nice area, the staff and other guests I met at the complimentary breakfast were nice. The fire pit outside was gorgeous and it was just a good vibe all around.

Overall great stay

We had two stays in a week so this is about both stays. We had an easy check in with Coconut/Heather assisting. We had four shuttle drivers, all were great. Lacey, one of our shuttle drivers, whom we spent more time with, was very helpful in finding us a place to eat and helped us get to and from safely. He provided us some information about Charlotte as well. Rooms are very clean and tidy. Quiet area for a restful sleep. We have used other hotels in the area but find this one as our favorite.

The check in was easy and the woman who checked us in was awesome, very professional and kind. I will stay here again. Everything was great!

Property was clean and staff friendly. Close to major freeways.

Great location, nice and clean hotel. However, we were disappointed by the noise coming from the pool/fire pit area at 3:00am that lasted at least until 3:45 am. I hope that does not happen again.

Stayed one night with my husband and we enjoyed the room and had everything we needed. Everything was clean as well.

Haven't stayed at a Bonvoy property for quite some time, however this was a wonderful stay and they did not disappoint! Bed was extremely comfortable, and love the stainless steel kitchen - full size stove, fridge; excellent! Kudos to Catina and Stacy for excellent interaction! Special kudos for Mr. Eugene for his patience, along with above and beyond shuttle service! Keep up the great work Residence Inn!!!!

Our room smelled like mold and the furniture was dated. I accidentally left a shirt in the room and called the next day to see if thwy could mail it back to me. They said it had been found which must be a left it hanging after ironing it. Wont be staying there again!

Everything was great