Rooms were cleaned everyday. And hotel was quick to chamge heater to a/c

Great location for all the sights, bars and restaurants. Room and hotel clean and comfortable.

Very pleasant hotel in a good location in the Gros part of the city (PS. That's the name of the area, not a description!) Staff were great once they got to know you ;-) Breakfast was very good and the free glasses of wine every day at happy hour a welcome little treat.

Great location. Walkable to top spots in the town and great dining. Very helpful front desk. If you plan on having a car, be sure it is a compact as the parking lot is challenging.

Good location, average service, nice room

The room felt cramped and very small

Great location ,great staff in a very relaxing part of town with easy access to everything

Nice staff. Great location. Paramount complimentary beverage service. Walls are thin and upstairs activity is very noticeable.

Excellent location off a quiet street. Selected this location as a starting point for my Camino del Norte. It was the ideal launch spot to prepare me for a no frills trek.

Great hotel, very clean, wonderful location, staff friendly and overall nice room. We couldn’t adjust the air conditioning which would be my only complaint so hard to sleep at night in the heat.

Perfect location, staff excellent.

This time is my second time to stay at Arrizul Congrass. Like my first stay, this time was also great. Convenient location, clean room and spacious bathroom! I particularly liked the terrace from the room. Only one thing if I had to mention is- there are no kettles, teas and mugs at room. But you can request kettle at the reception. There is a free complimentary beverage bar, which opens 12-8, I got tea bags and coffee from. I would definitely stay at here again. Thank you!

Very nice hotel you can walk everywhere. Staff is very knowledgeable and friendly. Hotel is clean, rooms are good size you do not feel cramped. Parking is close

Loved the location, very clean, nice staff.

In a very beautiful city.

Great hotel in a very convenient location. I would however have been happier with tea/coffee making facilities in the room.

Interesting addition of a coffee bar work area with free coffee. Shower was a good design with a powerful shower.

East access and helpful staff.

Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?

Excellent welcome on arrival, quick check in. Small but very nice room and ensuite. Definitely stay again when next in San Sebastian.