Property close to restaurants and Vatican City. The hotel itself needs some tlc. We had a junior suite but it certainly did not feel like a suite. The whole room needed to be redone and especially the bathroom. Being classed as a luxury hotel is misleading.

Firstly, the staff here are wonderful. They are very helpful - arranged our transfer from and to the airport, called the day before we checked in to confirm arrangements, gave us so much information and help about getting around Rome, offered to help book trips and transportation tickets - all with a genuine smile. Sherilyn and Fulvia in particular were fantastic. The breakfast consisted of: coffee, juice, water, butter and chocolate croissant, fruit, meat, cheese, cake, eggs or pancakes and yogurt. The room is very small, so it is all brought to you by a smiley, friendly, lovely lady. The hotel is in easy walking distance of the Metro which was very easy, cheap and convenient to use. Watch out for pickpockets though! It is also VERY busy most of the time.

Fulvia was excellent. Made our stay wonderful.

Very convenient and friendly staff

We had an excellent stay. The staff was great and the location very convenient. We would gladly stay again!

This is not a 4 star hotel. Sauna amenities werent availabile. Room smelt and had no window. Room was onbthe main floor and the door did not feel secure. You had to give your key back everytime you left and arrived back. Rusty shower and dated. Was not reimbursed by hotel but expedia gave us a very small credit for issues.

Hotel staffs are super nice, and always willing to help

This is a very small hotel with a few rooms in an apartment building. We were denied check in before 3pm even though rooms were ready. In a big tourist city where most visitors are international that’s crazy. Baggage was left in the hallway without any tickets or account of how many bags we had. There is no elevator so bags need to be carried up and down stairs. At checkout time they mopped the stairs so bringing up suitcases was so dangerous an we fell twice. The room was nice, but the service was terrible. The morning/day desk worker acted like everything was such an imposition- even calling a taxi. We requested the shuttle to the port the day before, and the night desk worker said to arrange it in the morning. In the morning the desk worker said it was too late to schedule it and we should find a taxi instead.

Very nice boutique hotel very close to the Vatican.

Nice place and the air conditioner works. That's a plus in Italy.

No nonsense and good value

Front desk Flu and Max are amazing. Always doing everything possible to make things perfect. Housekeeper and breakfast staff as well above and beyond.

Great B&B locate in a building very close to vatican museum

Beautiful views

Very clean property with great ambiance. Very secure location

If this hotel was listed as a 3-star hotel, I would have given it a 10 rating. But its photos are misleading, it doesn't have a gym, sauna, steam room or even an elevator.

The hotel and the property was good. Our dissatisfaction was mainly with one of the receptionist at the front desk who was rude and difficult to get along with. A little manners goes a long way when dealing with customer services.

No window in the room and dehumidifier made for a very warm room with a musty smell

Positives: Great location ~ we could get to anywhere fairly easily. Lots of restaurants, bakeries & grocery stores on the same block. And the Staff was very friendly! We rented the 3-person Suite. Negatives: There were more stairs to our room than we thought there would be. We were traveling with someone with a walking disability, so that was somewhat inconvenient. The bath tub had a hand held shower head but no shower curtain which made it difficult to actually shower easily.

Amazing hotel located in a great spot. It is near restaurants, clothing stores and the metro Ottaviano. It is in walking distance to the Vatican( about 10 minutes) The hotel is very clean and up to date. The staff is nice and knowledgeable. Definitely recommend this hotel to others. Will go back to this hotel next time in Rome. No elevator on site and stairs on property.