9,0
Exceptional
From 69 reviews
Provided by travelers on
Cleanliness

9,5

Room Comfort

9,4

Meal

8,6

Location

9,1

Service and Facilites

9,3

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Traveler Reviews The Anam Cam Ranh

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40
Customer reviews
Vu Nguyen H. L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 82 week(s) ago
It was wonderful. Everything is perfect, more than I expected.
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dung p.
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5,8
/10
Reviewed 106 week(s) ago
I have stayed at quite a few resorts, this is the one with the worst service for the money I spent. 1. When I arrived the receptionist was not welcoming, a few sentences were empty, the waiting seat right next to the toilet was very smelly 2. The tram driver did not assist with carrying things, did not say hello 3. The bathroom was dirty. The drain is clogged, at 10 p.m. we still have to call a technician to fix the clogged drain. 4. The kid club staff is not welcoming and considerate. 5. The private swimming pool has no towels. And there are a few other annoying things that I can't list them all, I haven't yet. I have seen any 5-star resort with such poor service quality.
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5 people find it helpful
Accommodation's Reply
13 Sep 2023
Dear Thi Dung Pham Thank you for taking the time to review us on Traveloka with regards to your recent stay at The Anam Cam Ranh. The quality of the guest experience is of the utmost importance to us. An intimate and objective knowledge of how we perform in the customers eyes is critical in moving The Anam to a higher level of service orientation and it is through this type of feedback that we can confirm the direction, quality and quantity of our effort. It is always a disappointment to hear from a guest that their stay was not flawless. While compliments are nice to receive, it is constructive criticism, such as yours, that helps us pinpoint areas where corrective measures are necessary to bring us closer to our goal. We are all very sad that you did not enjoy your stay. Regarding your comment regarding the kids club, I am surprised to hear that you felt there was no engagement as usually we do get great feedback from our young guests and their parents. Our kids club attendant remembers you well and she noticed that you both were busy on your mobile. Towels for the private pool lunge chairs are actually located in the bathroom. We do provide towels for the pool. We do apologise for the clogged drain. It should not happen and we are very sorry about that. Please note that this is not our usual service levels as can be seen from hundreds of positive reviews online. We appreciate the time you took to write and thank you for giving us the opportunity to serve you. We would love to have you back one day and give us the opportunity to show our usual high service levels. I've asked my team to reach out to you to personally apologise for this unfortunate experience with us. Best regards, Laurent Myter, Group General Manager
Hoang T. A. P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 120 week(s) ago
Our family had a great experience at The Anam. Green nature harmonizes with red tiled villas and 3 large swimming pools with clear water. The sea is clean and clear, swim out to the deep water and still see the bottom of the sea. Attentive staff, always smiling. The kids club has many interesting activities and changes every day. This is an ideal family getaway. We will be back with more members.
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2 people find it helpful
Au Nguyen
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9,7
/10
Reviewed 136 week(s) ago
Luxurious. Very good service. Breakfast buffet or a la carte at 2 restaurants by the sea are excellent
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3 people find it helpful
Thi M. T. T.
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8,5
/10
Reviewed 142 week(s) ago
Great! Everything is worth it, the staff is polite and cheerful with guests, the food is delicious, the hotel is beautiful, green, the room is big, clean and comfortable! Will come back next time
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1 people find it helpful
PHAM T. T. H.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 157 week(s) ago
Gđ mình đi 2N1Đ, resort đúng chuẩn 5*, nhân viên thân thiện, nhiệt tình và rất chuyên nghiệp, phòng đẹp, sạch sẽ, mình không hài lòng ở chỗ đồ ăn ở nhà hàng Làng Việt, mình kêu lẩu cua đồng bắp bò mà bò hôi với dai không ăn đc, nước lẩu thì không ngon mà giá thì đắt, sáng buffet thì ngon lắm luôn, có dịp sẽ quay lại, mong resort điều chỉnh lại đồ ăn là quá tuyệt
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3 people find it helpful
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Nguyen T. T. T.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 158 week(s) ago
Quang cảnh mọi thứ rất tốt nhưng mình thấy nhân viên chưa chuyên nghiệp, không niềm nở với khách cư trú ( khách Việt Nam)
1 people find it helpful
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Xuan S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 179 week(s) ago
Great in every way, only at 6pm, there were 2 waitresses knocking on the door to give me cards and candy that I didn't need, when I was taking a shower, I heard the call so I rushed out thinking there was something urgent. Left great, 9 points.
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3 people find it helpful
Mai T. N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 182 week(s) ago
The hotel is very nice and suitable for family vacation
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+2
1 people find it helpful
Do Thi H. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 188 week(s) ago
Nice place but not really have sufficient facilities to entertain and explore cuisine
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MAI C. N. N.
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9,1
/10
Reviewed 239 week(s) ago
Bright buffers do not have a variety of dishes. Quiet, suitable for relaxation. Staff were friendly and enthusiastic. Clean and airy rooms. Support staff Check in at 23:00, quickly and quickly.
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4 people find it helpful
Pham T. T. V.
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9,7
/10
Reviewed 247 week(s) ago
The resort staff is very cute
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2 people find it helpful
Nguyen T. P. T.
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8,5
/10
Reviewed 269 week(s) ago
Nice, quiet space, friendly staff, breakfast was good and delicious, will come back if given the opportunity
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3 people find it helpful
Lan A. V.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 294 week(s) ago
The hotel is very attentive. The staff were very kind and often asked me for help. Rooms, gardens, pool and beach are all great. There are lion dance and dragon dance on the morning. Buffet breakfast with pho, seaweed crab soup, dumpling is very delicious. The European dishes and jam cake quite a lot. The coconut water here is very sweet and delicious. Only pure juice should be too sour. Village Vietnamese restaurant food is ok, a very large portion of the meal does not go away. Lotus root salad, garlic shrimp, crab soup, dill soup, dill, mackerel sour soup, braised warehouse are the items to try.
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+4
3 people find it helpful
Do Thi K. A.
icon-Family
Family
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9,7
/10
Reviewed 298 week(s) ago
Needless to say, The Anam's name says it all. Perfect - peaceful - Luxurious - elegant. My family had a wonderful vacation here.
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2 people find it helpful
Chienphamduc
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9,4
/10
Reviewed 323 week(s) ago
No welcome drink is a minus point
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4 people find it helpful
Linh N.
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Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 326 week(s) ago
The house has a 7-month-old baby that is extremely reasonable. :)) beauty. Friendly employee.
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3 people find it helpful
DO THANH T.
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Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 326 week(s) ago
Local visitor here. The location is remote. The beach is nice, good sand but strong waves, not so steep but children should stay in pool or building castle. The pool is wonderful. Staffs super friendly. I gave 6/5 for their efforts. Room is spacious and clean. The true let down is food. Ok, morning buffet is good enough. However, I cannot justify the price of lunch and evening restaurant. Too expensive with not much for the selections. The point is you even can't find else solution. Cam Ranh doesn't have good restaurants. The closest ones are at Cầu Mới bridge, they are all the same price with so so food( not cheap, not expensive). Save your time researching "good restaurants" in Cam Ranh. There is none. If you want to stay here, you either get okay food with big budget or so-so food with so-so money. 1 more thing, getting a 7 seat taxi in the evening is no go since the place is so remote even taxies avoid coming in. Overall, I am satisfied but I couldn't say so for my elders.
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vannga
icon-Family
Family
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9,4
/10
Reviewed 332 week(s) ago
The hotel, staff, food are great. If you have a chance, don't skip the experience at The Anam.
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Lu Quang H.
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Romantic
icon-origin-TRAVELOKA
9,7
/10
Reviewed 342 week(s) ago
Resort Anam is very impressive, full of green color of trees and flowers everywhere. I did quite a bit of research before choosing this part of the honeymoon vacation, and I was absolutely right. It takes about 15 minutes by car from Cam Ranh Airport and 30k / person to ride the bus 😋. Right from the main street, you will see a row of coconut trees and lush green grass, and a big name of The Anam. That's where your peaceful days begin. I book through Traveloka and the check-in is very fast, just give CMT. They have a good welcome drink from a kind of leaf, which is also green. My room is Garden view premium. Very large room, with king bed, wooden furniture reminiscent of the house of the giants that you often see on French movies. Luxurious stone toilets, with separate standing bath and tub. Especially a balcony with confetti that looks out is a garden green, the white of the grand flower and the red of confetti. This area is close to Viet Village restaurant and the beach should be very convenient. Food: Delicious and varied, the price is quite expensive. We had dinner at Colonial House, a fine dinning restaurant with Western food for about $ 50 per person including drinks. There is a pianist from the Philippines to beat you. Eating there is very romantic. Also, lunch in Saigon bar behind Colonial has spaghetti, pizza and fast food is cheaper. I also tried it at Viet Village, the Vietnamese beachfront specialist was quite ok. You will have 1 part of seafood fried rice about 300k and other items around that price. At Indochine Restaurant, we have not had dinner. It is a daily buffet breakfast. Food is varied including Asian and European. We really like to eat the steamed crab there. Activities: This is a great place to relax. The resort is very open with many green grass fields for families to play. Guests have both Russia, Korea, Australia .. Chinese guests don't have much and they are also very polite. The resort has 3 swimming pools in which we like the main lake, from the lobby you can see the lake, then a huge green grass and go straight to the sea. Lakes only 1.6 meters deep have a separate area for children. In addition, daily there will be a list of activities you can participate in such as yoga, cooking, beach volleyball ... If you want to enter the city, there will be a free bus from the resort starting at 9am and return to the resort at 16h. There is only one such trip in the day. We have not tried the spa here yet, but there are quite a few options and it should be very good. Serve: Generally ok. All resort staff you see on the road will laugh at you. The only thing is quite strange is the evening of 7:30 am, the staff will enter your room to clean the room (the time you go to dinner). However, we met the staff quite unintentionally when we rang the bell for 2 hours while we had not yet answered, and opened the door to the room. Hope the resort will change this. Recalling at The Anam, just playing around on the grass every day on the grass, watching the green trees and breathing is full of life. Very worth the money and especially suitable for honeymoon like us.
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+5
1 people find it helpful
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