Staff was the most friendliest & helpful!

Great accommodations.

Very welcoming staff and nice service. The room was a little older, but very clean, comfortable, and relaxing. The rooftop spa was fantastic, and the breakfast was excellent both mornings. Highly recommend for a nice stay in a historic spot in Kōchi!

こんなに素晴らしいおもてなしのホテルは世界中でもなかなかなか見つからない。こんなに素晴らしい経験のできるホテルに久しぶりに泊まりました。従業員の皆様のホスピテリティも素晴らしい

The hotel is conveniently located close to Kochi Castle & Hirome Market. Great buffet breakfast featuring specialty foods of Kochi. All the staff here provided exceptional service. Domo Arigato to Yuko who went above and beyond every day in assisting with our Kochi City touring plans. We had a wonderful visit in Kochi!

The staff was excellent and helpful. The location was great. Unfortunately, it states there's laundry service, but it's actually off premise at a public laundromat

Cleanliness, service, speed and food everything was excellent. Would love to use this hotel for next opportunity.

Our 3-night stay at Jyoseikan was comfortable and pleasant. The staff was extremely polite and responsive to all our inquiries and requests. Our room was traditional Japanese style, a bit dated but well maintained. The breakfast buffet had a wonderful variety of Japanese and Western style dishes, all very delicious. Would definitely recommend Jyoseikan to anyone and would stay here again on future trips.

This hotel is everything a traveler is looking for from a truly friendly and courteous staff, a super clean room, excellent breakfast menu, and very fair price - thank you!

Every single staff member was sincerely friendly, conscientious, and professional.

A typical Japanese hotel. Very good service. We had a half board option, including breakfast and dinner. Breakfast is a buffet, combining Japanese, western food and local produce. Dinner is a typical Japanese Kaiseki meal. If you don't know Japanese food very well you may find it difficult, but if you know it, you can enjoy everything. If you like onsen style bathing (not natural onsen), you can enjoy at the top of the building. It also has a sauna and outside hot bath as well. I really enjoyed staying. It is a top quality hotel, with great food and real attention to detail.

The entire team was extremely accommodating, polite and attentive. They were patient and kind wuth us as we used a translation app to bridge our language barrier. The room was clean and well maintained. Our only wish was that the shikibuton were a little thicker and pillows a little softer.

お部屋も大浴場も綺麗に清掃されていて、気持ち良く過ごすことが出来ました。 お料理も美味しく、感染対策もしっかりされていましたし、スタッフの方々も感じが良かったです。 コロナ禍の為いろいろな場所が臨時休業中で、観光が出来ないのは残念でしたが、旅館は良かったです。

歴史ある建物だが、手入れが行き届き、居心地良く過ごせました。お料理も美味しく、お風呂もよかったです。また行きたいです。

Our family of 4 stayed in a traditional tatami room with futons. It was a great experience. We enjoyed the public bath and the free massage chairs are a must every day! We had breakfast included which was good and made it easy in the mornings. Local tram stop just out the front and easy to get around. The only thing the hotel needs is the name in English out the front. We caught a taxi there from the station as we had luggage and was easier, so the taxi driver new where to go, but i think we may have missed it!

Nice onsen, reasonable price.

The room was incredibly overpriced for what it offered. I have stayed in many hotels & ryokans in Japan and even in the Kochi area, and all of them offered a much superior experience, with a larger room, better staff and meals for a lower price. My room was advertised as being for 4 people, but was tiny and located right outside the kitchen area on my floor--so I was often disturbed by loud dishes being banged outside my door, that were being prepped for delivery to other rooms.

流石に老舗のホテルです。ホスピタリティが最高で十分満足しました。

かつおの藁焼き見学と、何より夕食がとても豪勢で美味しく、鰹のタタキや海の幸を思う存分堪能できました。部屋も快適でした。大浴場も清潔で露天風呂やサウナもあり朝晩利用しました。風呂上がりのゆず茶も美味でした。そして、夕食でサーブしてくださった男性スタッフの対応が素晴らしく、ここにして良かったと思える滞在になりました。

ドリップコーヒーはあったけど、ミネラルウォーターがなかったのがちょっと残念。 大浴場にフェイスタオルもバスタオルも置かれていたので、部屋で乾かす必要がなくて良かった。 ドライヤーがReFaだったのも良かった。 お料理も美味しかった。