Grande desilusão num momento que deveria ter sido especial Reservei e paguei por um quarto “Superior” no Bordoy Continental Valldemossa precisamente para poder aproveitar a localização do hotel durante o eclipse de 12 de agosto. No entanto, foi-me atribuído um quarto no 2.º andar, sem qualquer ajuste ou desconto no preço, o que já ficou aquém das minhas expectativas. O principal problema aconteceu no próprio dia do eclipse. Depois do pequeno-almoço, saí para passear e, quando tentei regressar ao hotel a meio da tarde, várias horas antes do eclipse, descobri que as estradas de acesso estavam bloqueadas pela polícia. O hotel não nos tinha informado previamente sobre esses bloqueios. Tentei ligar várias vezes à receção à procura de orientação. Demoraram bastante a atender e, quando finalmente consegui falar com um funcionário, a resposta foi simplesmente que não havia nada que pudessem fazer, terminando a chamada de forma abrupta. Tentei voltar a ligar diversas vezes, mas já não atenderam. Sem qualquer apoio do hotel, tive de encontrar sozinho o ponto mais próximo onde era possível deixar o carro e depois caminhar cerca de 4 km, sempre a subir, com aproximadamente 35 °C, para conseguir chegar ao hotel a tempo. Mais tarde, ainda tive de fazer novamente o percurso para ir buscar o carro.

The Room had good space for a family of three, with fantastic seaview. The breakfast was great The swimming pool was nice and the small forest had great cliff views. Also good free parking. the two issues we faced was the lack of bidet (shattaf) in the bathroom. My son forgot his swimming goggles in the pool area, and unfortunately was not found and staff helped a bit but they could have done more.

The pictures dont do justice to how spacious and beautiful the rooms are. We were in the sea facing junior suite - and it was a 10/10 experience. We stayed for 6 nights, and are really going to miss the gorgeous sea views, specially at the sunset hour. Plenty of storage, huge beds, smart TV, a clothes warmer, a big enough balcony with couch, a beach bag with towels - it was everything we could need. Highly recommended, if staying in the Valldemossa / Deia area!

The buffet breakfast was excellent — one of the best I have ever had at a hotel. Loads of selection and made-to-order option. Room felt luxurious. Bathroom was very although the decor was a bit bland. Check-in staff was ok — could be more helpful/friendly. Restaurant staff was helpful

Excellent hotel

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Stayed for 9 nights last week in July. I stayed with my partner in a fabulous very large seafront room .The views were amazing and there was a lovely comfortable settee on the balcony for us to sit on .The room was kept spotlessly clean by an array of cheerful cleaners.The hotel receptionists and waiters were always very cheerful and happy to help.The pool is very large and beautiful with comfy sun loungers and a convenient snack bar beside the pool, which was very reasonably priced.The hotel also supplied beach towels free of charge with a nice wicker holdall to take all your belongings down to the pool.They also supplied fluffy white robes and slippers for guests to wear.Our flight was not until nighttime ,but checkout was 11am.The hotel supply a room free of charge with a settee.bathroom and large TV free of charge .The hotel has an absolutely beautiful reading room, which must be visited.The hotel is also centrally located to visit the beautiful sights of Valdemossa,Deia,Soller etc and has a large car park.A must visit hotel.

The hotel was beautiful, the rooms were clean, and the staff was very helpful. We would definitely stay again.

Great location and friendly staff

Everything was okay but the food was bit expensive

Everything is 5-star service and quality. This is my second stay 2 years in a row. Sun rise and sunsets are amazing. Balcony view and experience is unmatched. Access to trails offer stunning view from the mountains, but a real hike, not casual walk. Coffee was on point, etc, etc. Parking can be tough and tight, so make sure you have rental insurance or park strategically.

Beautiful hotel on the edge of a cliff with stunning views. Our room with a balcony overlooking the sea was perfect. Breakfast was delicious. Wish we had a longer stay !

Great and peaceful hotel. Perfect tucked away spot.

Great stay!

Great experience , comfortable and spacious room with amazing views

Beautiful

We were worried having read the reviews online post booking - there was no need! Room was immaculate and very large, balcony and view were stunning, breakfast buffet had a massive choice of delicious food, all staff were lovely and the pool area was huge and pool bar great! The photos do not do this place justice! There’s a decent car park and the bus stops right outside too - not far to Deià or Valldemossa

Beautiful location with a spectacular view

Room was very clean and as described. The view is amazing. Staff are all excellent. Breakfast is very good. The one issue is THE BED. It is a torture device masquerading as a bed. It is the worst bed of any hotel ever. If they simply had a decent bed, it would be excellent all around.

We only stayed one night and didn’t eat at the hotel but our room was lovely with spectacular views.