Hilton Garden Inn Lima Surco

Explore Hilton Garden Inn Lima Surco
8,8
Very Good
From 167 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

8,0

Service and Facilites

9,0

Traveler Reviews Hilton Garden Inn Lima Surco

Number of reviews per page
20
40
Top reviews
Ben
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O
Maria
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and nice.
Javier
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8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good hotel, unfortunately I had issues with the security box at my room and the wifi connection.
Thomas
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4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The description of the hotel and area were very misleading. The hotel is in a business district and due to the Easter/ Holy week holidays nothing in the area was open. the hotel was deserted and I may have been the only guest. No restaurant, no breakfast at hotel or near by, essentially a ghost town. I sadly prepaid for 5 nights. When I checked out after one night there was no accommodation for a partial refund. No manager available for the 5 days and the next week I was told No Refunds. If this is a vacation this is not the hotel for you. Moved to the Mira Flores area and was much happier despite the extra payment.
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Walter
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location is great, close to the everything. Rooms were kept clean.
Ilse
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We have stayed at the Hilton Garden Inn in Surco, Lima, and it never disappoints. Besides the ideal location in Surco, the two rooms we booked this time were spotless and comfortable for our one-week stay. From the General Manager to the front desk staff, restaurant staff, housekeeping staff, and the concierge, each employee made us feel welcome, valued, and consistently greeted us with a smile. Anytime we had a request, the staff would go the extra mile to fulfill it. We will most definitely be staying here again. Highly recommend a hotel that truly defines excellence in customer service and comfort.
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Marilyn
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We love the location. There are lots of restaurants and coffee shops nearby. Not ant tourist attractions but that doesn't bother us. Very convenient.
Rhea
icon-Business and Leisure
Business and Leisure
4,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I will never return to Lima and stay at the Hilton Garden Inn even though the location is very essential to Surco, they had no English speaking staff no English TV no ability to watch movies or stream anything English it was really a bad experience to be there as an American
Marilyn
icon-with Partner
with Partner
10,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We have stayed many times and know all the good restaurants, coffee places and great ice cream. Easily walkable.
Victoria
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Staff was very pleasant, the hotel is clean, and good food and service.
Federico
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Todo fantástico. Muy cómodo
Narda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great place, comfortable, clean and customer service is the best, truly committed to make your stay a memorable one!!! i loved all about it!!
ALI TARKAN
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Business
8,0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Floor services needs to be improved... Some staff needs to be bilingual.
Verified traveler
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Business Family
8,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Recommended property Very accommodating
Marilyn
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with Partner
10,0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

We have stayed here several times over the last 3 years. We like the location, easily accessible and close to great restaurants.
victor
icon-Business
Business
10,0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Nice rooms
Alexander
icon-Leisure
Leisure
10,0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The service was always on top, and clean. My only complaint would be how expensive the laundry is.
elena
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Very good, nice place
A.TARKAN
icon-Business
Business
8,0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Our room windows painted on white so we cannot see outside. Housekeeping was good but very slow and do not understand English to communicate
Charles
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Muy amable, la gente aquí, el servicio está excelente.
Number of reviews per page
20
40