Overall Ratings & Reviews Gairloch Hotel

Great & lovely stay

The room was very small . At the price we were expecting more.

Tired facilities, indifferent staff, good breakfast

The hotel was ok for an old hotel probably in need of some decoration and updating but fairly comfortable. Definitely not the worst hotel i have stayed by any means however not the cheapest either priced a bit high for the room i had.

Overall good but needed ventilation in the room due to heat wave. Shower really needs an upgrade. Otherwise had a pleasant stay

Nice hotel for a one night stay. Small rooms in need of refurbishing. Restaurant was excellent. Good location.

Hotel a bit dated. Bed comfortable, Room basic, view of beer kegs for window. Overpriced should be £80 per night max.

Comfortable room and great views. The area smells like heaven. The only downside was the elevator was out and we had 4 flights of stairs.

Wonderful old hotel with charming staff!

Probably the nicest/poshest/bestvalue hotel we have stayed at on the Route. Amazing hotel for the price. Totally recommended.

Location very good. Little old fashioned, bath w/o handles is dangerous for older people. Restaurant big, lacks cosiness.

Great views from hotel helpful staff . Piper playing & singer on a night .

I felt that we should have been informed that the lift wasn’t working . I understood that it was a long standing problem and since our room was up 54 stairs and I have a knee held together by a steel implant I have now returned home needing physio . My husband is a little older than me at 82

fantastic views over gairloch bay, convenient stopover and warm welcoming atmosphere. very comfortable bed but quality of pillows needs to be improved. ensuite was functional although small which dated the room accommodation generally. would stay again if only for another chance to take in those impressive views.

My Wife and I stopped at the hotel as part of our Scotland 500 drive. The hotel is in a perfect location with an impressive view across the water. Great parking, staff, food and drink.

This would have been a grand hotel in its day, and it’s still a great place to stay, right across from the beach. The room had lots of space, a huge bathroom, and a comfortable single bed. The lobby, lounge and restaurant areas are all nice and welcoming, unlike many modern hotels that don’t seem to be set up for you to linger. Supper was very enjoyable, and the breakfast buffet had all of the usual hot and cold options. Staff were very friendly in the bar and restaurant. I would definitely go back.

Hôtel qui a du être beau en son temps mais totalement défraîchi. Acceuil frais, sans sourire, une chambre donnant sur les poubelles, une salle de bain d'un autre âge et des murs d'une épaisseur de feuille de cigarettes. Dîner correct (la demi pension = 20 livres a utiliser sur la carte) Dose de whisky au bar après le repas plus que limite et barmaid désagréable

We were made feel very unwelcome. Having texted the property earlier in the day to say that we would be checking in late (initially thought to be around 8pm) we eventually arrived at 8.50pm. We first had to wait for a few minutes as there was nobody at the reception desk. When we asked about dinner we were told that we were too late and the kitchen was closing at 9pm. We then asked about bar food and even said that a basket of chips would do and at this we were directed to a takeaway in the town !!! Feeling a bit disgusted we were told that our room was in the second floor and that the lift was working. This was a huge inconvenience as my wife has limited mobility due to a bad knee. Having gotten to our room we decided to go to the bar and which was a very unwelcoming experience. At 9.20pm two members of staff arrived into the bar with burgers and chips - more or less what we had asked for but which could not be accommodated !!! Then at breakfast this morning we were met by a very stroppy woman (who had been in the bar the night before). The whole experience was extremely poor.

Staff unprofessional when we checked in. Food good and plenty of choice for drinks. Nice location, however, we were disappointed with our room. Despite being larger that we expected, the room was in need of an upgrade, with the bathroom being particularly poor. We only stayed for one night.

I should have known that things were maybe not going to go to plan when after checking in at reception we went to our room only to find our double room had become a twin room. To be fair this was sorted out within 15 minutes and we got tour seaview double we had booked., Did I say seaview?…perhaps that should better be described as cherry picker view. I wouldn’t have minded if we hadn’t paid double the basic room price for a seaview room.. why couldn’t they stick the picker round the back in the empty coach park? Dinner was good and the staff were very nice. There are some bizarre things around the hotel like really tacky gifts in the display cabinets and the lifts on all floors having cupboards built around them -maybe they are being renovated however there were no signs to indicate construction was going on. A light fitting on one of the corridors was literally hanging off the ceiling,. These I can forgive, however what I can’t forgive is being woken at 7am on Sunday by people entering our room with a key without any warning - they left pretty quickly. We raised with two members of staff one said it wasn’t their department and the other said it must be workmen checking out the water pressure - what workmen work at 7 am on a Sunday? The experience left us slightly shaken, sleep deprived and very dissatisfied with the hotels response. We may have just picked a bad weekend but an apology would not have been too much to ask. We may be back, but not in a hurry.