Overall Ratings & Reviews Kinbe Deluxe Boutique Hotel

I truly enjoyed my stay at the hotel. The staff were incredibly friendly, attentive, and even called me by name, which made the experience feel very personal. The location was perfect—just steps from the beach on one side and Fifth Avenue on the other. I will definitely stay here again!

Very friendly and courteous staff. Great location.

A wonderful boutique hotel. Nice and comfortable rooms. Esteps out to the beach and La 5ta avenida. Definitely will come back again.

I will definitely be back. The hotel is close to all the restaurants and entertainment on 5 Ave. The staff was super friendly and helpful. A extra special thank you to Mery who always had a smile and was super helpful.

Good location ,clean place need improvement on furniture but overall good for the price.

This is a well kept older Mexican hotel. Boutique ish... It is very well maintained for it's age but has some quirky aspects like the stairwells. Small and twisty. If you have mobility issues you may want to consider another hotel. The pool is upfront and on the small side. But beyond that this was an excellent pick. Sergio at the front desk was great at check in and every time we came back from outings he made us feel very wellcome. The rooms are a typical size with comfortable beds. Good air-conditioning, hot water, Smart TV's and good wifi. The doors have a standard key with a massive "K" attached to them. LOL But we just left the key with the front desk everytime we went out and picked it up when we got back. This was never an issue with the 24 hour front desk and kind workers. The noise from the stairwell and surrounding area does creap in at night but it was nothing that kept me awake or woke me up. Centrally located and only one block from the famous 12th ave party street it was surrounded by good restaurants and bars. 1 block to the beach and 15 min walk to the Cozumel ferry. When you book this hotel understand that it is an independant older Mexican Boutique hotel and not a Major Hotel chain hotel. If you do you will love your stay here and not sweat what it might not have when compared to the big guys.

this hotel was awesome! i would mostly definitely stay in this hotel again. the staff was very friendly. the front desk employees were always nice to my husband and i. the location was absolutely perfect. it was less than a minute walk to the ocean and right in the center of all the shops, restaurants and clubs. It was a 10 minute walk from the ADO bus station was used to get dropped off and picked up for the airport. It was also a 15 minute walk to Plaza Antigua which is where our excursion bus picked us up from to go to Xcaret. My husband and I liked how calm the hotel was. It was a very calm vibe. I was shocked how even though i the hotel was next to clubs there honestly was never a noise issue with loud music or people. We did sleep with the AC on so i’m sure that helped block out noise. I would definitely recommend this hotel to everyone.

We had a great stay. The staff was great. Yes, the clubs are loud at night, but with earplugs, we slept great. The phone and some lights in the bathroom didn't work, but we would definitely go back. We stayed 10 nights.

Well, where should I start? First of all, after we checked into our room, there’s no toilet paper,towels,shampoo,body wash….the receptionist Sergio was nice enough to go up and down brought all the stuff for us. Then ,there’s no hot water, they told us just to wait for few minutes, we basically waited for like 2 days!! ( too long??) after whole day traveling, with no hot water we quickly had a cold shower then tried to sleep,hell no, the club near by was thumping music so loud until 3 am. So, if you are a person who likes to take a cold shower and love to sleep in a night club , this hotel is totally right for you. Btw, the stairs actually are quite dangerous.

The property is not huge but it is very cozy and welcoming and we loved it !

This is a very cute hotel . Located in the heart of playa it’s close to everything you might want or need . Checking in was super easy and the staff were super friendly and helpful . The pool is very nice with a beautiful waterfall. Our room had a balcony overlooking the pool which was pretty cool . The room was spacious clean and cozy . This will be our go to place in playa from now on .

Beautiful hotel! It's well located!!

Perfect location to the beach and 5th Ave. Friendly and helpful staff.

Thank you for your understanding about the fact we left earlier considering the noise of the construction

Excelente ubicacion, limpio, con nevera y caja de seguridad. Super atencion del personal

Location was perfect for restaurants, shopping, daily walks, dive shops and one block to beach.

I stayed at Kinbe Hotel from Feb 17 - Feb 24 2021 and really enjoyed my stay. The location is perfect -- two minutes walking from the beach and right on the main street with all the bars and restaurants. The rooms are spacious -- both the bedroom and bathroom. The balconies are comfortable too, and the beach bag in the bedrooms is a nice touch. Enrique, Mikaela, Alex and the rest of the staff were all very hospitable and helpful with useful suggestions. The bed was comfortable, the A/C worked perfectly, and the shower was nice. I would definitely stay there again.

This is beautiful relaxing boutique hotel with friendly staff. Rooms were cleaned daily and the beds are very comfortable and I am picky! Located in a nice area close to the beach. Will stay again!

Beautiful hotel right in the middle of Playa Del Carmen (the locals call it Playa). The staff was super friendly and the hotel was very beautiful. Loved the shower and the balcony my room had. Will be staying here again.

It was clean, attractive, functional and above ALL QUIET. In Playa that's important.