Overall Ratings & Reviews Riad Hotel El Kennaria

Hotel is very centrally located however downside is the restaurant on the terrace which has very loud music until late evenings plus lots of street noise from outside. Room was ok, but bathroom lacks basic facilities, needs upgraded and is tiny. Great location though as only 3 minutes walk from the square. Staff is good and breakfast is nice and filling, although a little variety would be good rather than same breakfast every day.

Average

Great location and the rooms were ok but you had to walk across the foyer to the shared toilet and shower

Amazing property! Really friendly staff, very characterful and authentic. Lovely rooftop with amazing tea and mocktails too!

I has a great experience staying in this hotel. All people who work all of them are very friendly and nice. Always concerned about giving you a good services. And the hotel is in a very nice area close to the bazaar

This property is inside the medina, near the square, the street is inaccessible by taxi so be prepared to walk with your luggage a good 10 minutes from drop off point. But, you will be nicely greeted by Jesu and served welcome Moroccan mint tea when you arrive. Also walkable to Koutoubia Mosque.

Our family of five (2 grandparents and 3 grandsons) loved this Riad. The rooms were terrific, the breakfasts were a delight and the service was incomparable. Our transportation was arranged and our two tours were great. We couldn’t have asked for a better time in Marrakech.

The room was spacious and comfortable. It is attached to a restaurant that had music playing until 11pm, with noice not finishing until closer to midnight. Very beautiful restaurant views. Very good, hot breakfast.

Staff is friendly, however they do try to hustle you a bit. Also are a little too flirty for women traveling alone. Pricing for extra amenities (transport, laundry, iron) changes depending on who you talk with or when you talk with them. Bathroom is shared and very public, I recommend making sure you have your own while staying. Not a horrible stay, but will not be returning.

Best hotel and most welcoming staff you’ll ever get, definitely will be back :)

Very kind and hospitable staff. Right in the heart of everything. Great time there!

This property is fantastic. Highly recommend. They really go out of their way to make the costumers happy!

Do go ahead and book this place if you like cockroaches, filthy furniture, leaking taps and theft of belongings! (tried to resolve this all with Expedia first but no resolution hence the review) First time in Marrakech and wow what a lesson this has been in hotels/ riads and what you should do when you're in a country with no phone service and no understanding of what to actually do when things go wrong. No first aid provided at the hotel (unless you count a sterile pad and ice as first aid) after one of us slipped because of their inability to provide any floor covering outside of the 'shower' (the term shower is laughable- it's literally about 9 tiles on the floor right next to the toilet, with a shower hose attached to the wall) area in the en suite rooms. Building works going on for most of our stay that we had to get through to eat breakfast and facilities overall absolutely awful. Pictures are not representative of how this place actually is today unfortunately. Apparently the rooms with shared bathrooms are better but I wouldn't know as I unfortunately booked an en suite room. I will say that the location is good- literally 2 minutes to Jemaa El Fnaa square but aside from that, sorry, nothing positive to add. Avoid at all costs and take your money to a decent establishment where you, your health and your belongings will be safe.

Amazing location just off the main square, nice staff and stunning views from breakfast. Rooms were basic but then so was the price Good base if literally planning on sleeping and thats all WiFi was a little patchy but ok in the downstairs rooms, and slow on the terrace for breakfast

Great location situated just next to Jemaa El Fnaa square. Staff were nice and friendly especially Habib and Shareefa in the terrace restaurant. Amazing food and great service on the terrace and best place for shisha in the vicinity of the square and surrounding. Really good music in the evening and nice atmosphere overall. Bedding in rooms could be more comfortable and only 1 plug socket in the room not ideal. Overall 4/5 stars!

Ideal location for the Medina, could do with a little updating as it was a little basic. Staff friendly and roof top restaurant was good.

Great location, clean, nice place cheap food and the staff is very friendly

The hotel is so basic,but so clean.Staffs are all friendly and helpful.They are all very accommodating.Highly recommended if you want somewhere nice to stay to sleep and rest after a longday galavanting.

Very friendly, good location, house keeping ladies were spectacular and wonderful ladies. Very beautiful nice girl working breakfast.

Staff were sweethearts, fluent in French and English. Location was perfect as many day tours depart from Cafe de France, a half-block away. Breakfast could be s...l...o...w, which is problematic if you’re supposed to meet a guide @ 8ish a.m., & coffee always came at the END of breakfast, as I was ready to give up & walk out the door half-asleep; WiFi was hit & miss in the room, although reliable in common areas. Absolutely acceptable for the price.