We arrived at the hotel early and they did allow us to park the vehicle in one of the 4 parking spots that the hotel provides. They did not allow us to check in early. At 3 when we did get checked in, the first room had a host of problems including doors that didn't lock, ceiling fans that only worked on high speed, a refrigerator that didn't work and the list goes on. We had to fight the front staff to get moved to a different room, because they kept telling us once you have entered a room, it is yours. We finally got moved to a second room after approximately 30 minutes of arguing with the staff. The second room was on the 3rd floor with no elevators. There was no supplies in the kitchen, but we were greeted by one of Mexico's finest cockroaches. Around 9:30 p.m. they showed up with 2 plates, 2 bowls and 2 coffee cups, no silverware. There is not a coffee maker, stove or anything else in the kitchen, so no idea why they bothered. Would recommend staying anywhere else besides here.

Rented a Studio, Only Thing available a refrigerator Not a single Silverware or even napkins in the kitchen,Asked for a shower towel they wanted to charge me 150 pesos for a towel Ridiculous,Ac Wasn't working at all, And Pool Closes Way to early 8pm Never Again Staying in this Hotel.

Room was good , close to boardwalk location is good

nice place

Muy bonito hotel cerca de todos los servicios y del malecón. Volvería a seleccionarlo sin dudarlo.

We really enjoyed our stay here. The rooms were clean, beds comfortable, nice pool, and amazing location! Also all of the staff was incredibly friendly! We will definitely be back!

Great stay at this hotel. It is one block from the beach and right beside an OXXO that has great coffee for $27pesos The hotel staff were all very friendly. My room included a large refrigerator but no other kitchen appliances. This property is a block from the malecón and walking distance to a local market/food court and the Chedraui Would highly recommend.

The toilet did not flush correctly and the Clorox smell in the room was very bad.

I asked for 1 night refund and was told to speak with Expedia by property Management named Cielo. When asked she said I had to speak with Expedia. Then Cielo claimed I ruined her sheets with a red stain I didn’t She told me she wanted 250 prsos to clean the sheets and then she would submit my request to Expedia! Staff at the desk were unfriendly and not accommodating. Cockroaches iin my room I have photos… No restaurant or laundry as advertised on the Expedia site. Never did get my refund! I stayed for a month would not recommend booking with Rxpedia or staying in this hotel. They are liars.

The property is close to the malecón whoch is great for activities & eating. The suite we booked online said “kitchenette”, but only had a good size fridge & a kitchen sink but no stove, microwave, toaster oven, coffee maker & not a single dish, cup, glass or utensil available & hard wood chairs to sit on. We could not get any English on the tv & staff did not help when asked. Cleaning staff were great!!

The staff is rude and they overcharge you for any stain in towels or bedsheets

Close to beach, everything you’ll need. Does not have beach view, or restaurant or bar that’s open. We had a junior suite, very spacious with patio but only a table, chairs and futon in kitchen/dining. Nothing is suppled in kitchen so not very useful that way (only a fridge, counter, sink). Otherwise staff was nice and bed was comfy.

A solid choice for “budget” accommodation in Progreso. Everything is expensive in Progreso. Decent location, quiet at night. Rooms are clean, plain, comfy beds, tv if you want it. New efficient aircon & a ceiling fan. One of the best wifi services we’ve had anywhere. Nice, small pool although we didn’t use it, no loungers. Daily housekeeping. Bathroom could do with an upgrade: Luke warm water, tap in the sink a bit useless, rusty shower curtain. Please provide a water cooler so we don’t keep buying single use plastic bottles!

I enjoyed my stay with Progreso Beach Hotel. The staff was friendly and accommodating. I brought food, thinking there was a fridge/micro, but was none. I gave away my food, no worries....i enjoyed myself and will book again in the future.

Very clean and fresh. Super comfortable hard mattress. Patio door to the balcony was hard to close and I struggled, but i also forgot to mention on checkout.

Great Stay

Great Place To Stay if you want quiet and near the beach

El estacionamiento está muy seguro, tiene rejas y vigilante. El hotel está bien ubicado, pudimos pasear por todo el malecón a pie, tiene muchos locales cerca, una cafetería y un oxxo casi enfrente. La Jr suite se nos hizo muy grande en el buen sentido, es casi un mini departamento. La atención muy bien y el lugar limpio y con todos los servicios

It was okay for 1 night. Like the other reviews said, the bed was very hard!

The hotel is a very good mexican hotel. I was on the main floor and it was very quiet thw pool is great to cool off at the end of the day. The seak staff were very helpful and i will definitely stay here again.