Overall Ratings & Reviews Izu Marriott Hotel Shuzenji

The food options were just ok for buffet and very over priced. The private onsen was lovely. Unfortunately the kids pool was very loud in the evening so it made it hard to enjoy. Also was suprised that there really was no view of Mount Fuji which had been advertised.

Excellent costumer service. And great breakfast buffet.

Western style hotel up in the mountains of Izu. Isolated and peaceful. Pricey. Pros: - spectacular view of Mr Fuji from certain rooms - deluxe rooms with private outdoor onsen bath - kid/baby friendly - pet friendly rooms available Cons - very limited dining options - the one restaurant at the hotel closes at 9pm (ie no late night room service) - no vending machines on-site, nearest convenience store is 15 min drive away - restaurant is very pricey - we preferred to drive into town for better value Issue at check in - we made sure to reserve 2 nights in a room with a view of Mt Fuji but were put in a “garden view” room for the first night. After complaining we were given the correct room for the second night. Disappointing, considering the only reason we chose to stay here is for the Mt Fuji view.

Nice hotel and the views are good as it’s on a mountain

Loved the amazing staff. Rooms with hot tubs and room service were great. Restaurant on site was nice, but more than we were prepared to spend at a restaurant in Japan. We found a couple of nice places in the nearby town where we enjoyed more traditional Japanese-style meals/ambiance. Overall we were very happy with our stay here. But again, hands down the staff was superb.

Dirty windows and building exterior walls. Food overpriced for quality. Cheap amenity.

The hotel itself is really good. We did enjoy our stay. However, people need to be aware that closest convenience store is around 4.4kms. Unless you drive then you eat food from the hotel service :)

Staff super friendly and helpful

Loved it. Got an upgraded room too which was great.

Loved my king bed room with big windows facing Mt Fuji with a private onsen. Rooms are new and buffet breakfast has a wide selection with floor to ceiling windows. Overnight stay didn’t allow us to explore Laforet complex.

Dinner served as all-you-can-eat tasted so good . However the meat served individually was a bit fatty. Unfortunately,A recommended cocktail was very disappointing. that taste was like cough medicine.

Nice room with Spa but very over-priced.

Very cozy and quiet place to stay. My family loves Onsen and onsen swimming pool both. The room is large enough to stay with two children using Futon sets. We also used the gym in La Foret and we enjoyed playing free basketball, badminton, ping-pong, and volleyball !

everything is good except the meal we had dinner there. my lobster was not fresh food is very impressed given 4 stars hotel

Beautiful area, very nice and spacious room

The hotel is pretty good and in a peaceful area surrounded by nature. Super clean and with a professional but friendly staff. We had a little problem when we entered our room, as we found two cockroaches running around, but in five minutes they upgraded to a better room. Dinner was nice, too!

All staff members are welcoming and helpful. They accommodated all our needs. Thank you general manager.

Good: - Staffs are helpful, nice, welcome & polite Improvement: -

Nice hotel overall. However given the price we expect a bit more. E.g. Water was not given in the room have to ask for it.

The vicinity environment is very peaceful. The room is comfortable.