From the moment my friend and I were greeted by Noureddine and staff, we were welcomed and made to feel at home. I totally screwed up our booking and Noureddine adjusted to our needs, very kindly and made it stress free! The room was STUNNING and clean with fresh fruit and water everyday! Breakfast was amazing every morning and so fresh, as soon as we came out of our rooms we were met with our bread basket and asked if we wanted the fresh offerings of the day. I’ve never been waited on so greatly as I have in this Riad and in Marrakech!! Any time we wanted tea they were so kind to indulge us. The excursions were all handled by Noureddine who was so gracious and patient with my friend and I. He made it very simple for us to do all the activities we wanted to in Marrakech and we did many! One note, do have cash for your excursions and tipping, next visit I will have more cash rather than relying on cards (although you can use your cards in many places). This was the best trip I’ve ever been on with everything working so seamlessly and most definitely the best place I’ve ever stayed! Super close to the square, Jemaa El-Fnaa also!!!