My room was clean and comfortable. Air con not working which shouldnt be an issue this time of year as having an open window would be fine. However, this is an issue due to the 10000 decibel music with a baseline that goes through you - from outside - for hours. Usually id be a "cant beat em, join them" type but i was a lone female who found the groups of young men congregating and smoking, intimidating. Fellow guests were also inconsiderate - constant door banging. Thankfully i was only here for a (very looong sleepless) night to catch an early flight. Security and reception both very friendly and helpful. Never again - hotel is ok, area - not so much.

Didn’t use parking or have breakfast

Couldn't fault our stay, everything was just great, the staff all very helpful & the breakfast was good also

Bath was not clean, empty vodka bottle left in bedroom Noisy people along the corridor even at 2am

Hotel is in an upper level depending upon the street, it took me a little while find the main entrance using my GPS as it took me at the lower level where a public parking lot. Parking is not included but have a fair price. Check area if you arrive late night as it is a bit rough around. Beyond that the quality of hotel is great.

Didn't take breakfast didn't drive.

£15 charge for parking!! No tea/coffee facilities in room Coffee machine in lobby was poor (and am being kind)!! On a better note. Room was clean, shower was good. Wifi worked albeit slowly!!

Hotel may as well have been a half way house or a detention centre. Never again.

Staff were very helpful and friendly.

Sensibly priced hotel 15 mins bus ride from airport

Nice staff and very understanding. However, some rooms need to be fixed. The noise during the day is painful. The breakfast is also a bit expensive, especially for someone who doesn't eat much during breakfast. Overall, it was a nice time (7/10)

Nice staff ready to solve any issues one has with the room. However, there were occasions where the room toilet was bad. Though I had a change of room, it was still not the best, including the noise during the day. The breakfast is good but a bit on the high side, especially if one doesn’t eat much for breakfast.

Stayed in a twin room with my daughter for one night, before flying from London Luton. The room was basic, but fine - pretty much as you would expect. Location was fine for the airport - a quick and easy drive out there for an early flight. Main issue is that Luton town centre, where the hotel is located, feels very hostile and unsafe at night. Groups of youths hanging around, shadowy figures lurking in doorways. All pretty unpleasant

The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times.

The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times.

Radiators in the property need placing it a better suitable place for heating the room in the family rooms, as the room heats unevenly!

No parking, staff were nice but far too many rough residents here, one even came saying he was going to stab the receptionist and security were very slack at diffusing the situation

I was really disappointed about the bath in my room was not draining well it takes ages to drain, after draining the bath would be dirty from the water that was draining. Not a happy customer hope things would improve. Staff was really professional and very nice

Disappointment for the price . not comfortable at all.

This is a good budget hotel. Very cheap option. The room itself was big and comfortable.