9,6
Exceptional
From 294 reviews
Cleanliness

9,8

Room Comfort

9,4

Service and Facilites

9,8

Traveler Reviews The Masons Arms

Number of reviews per page
20
40
Top reviews
Georgia
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The only thing was it closed early so we couldn’t have dinner there
Rupert
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

lovely hotel and great staff. food was excellent. A fun stay
Debbei
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

From the moment we arrived the staff were attentive and friendly, after a 3 and half hour journey we had a lovely roast dinner and a beer which went down very well. We were then shown our room which was perfect, and matched the quaint pub, the bed was comfortable. tea, coffee, milk, biscuits, & water readily available, en-suite with shower and t.v. Breakfast was lovely all fresh and local produce. Final evening we had a lovely meal which coincided with my husbands birthday, the dessert came out with a candle and staff and guests singing happy birthday ! We had our final breakfast before setting off home, and a quick chat with the morning staff, will definitely be returning again. We never had an issue with parking as if you couldn’t park outside the pub there were places to park down the side road nearby. The pub is very pet friendly and it was lovely to see all the little doggies come in with their owners, to be greeted with a treat from the sweetie jar. Thank you to all the staff for making our stay perfect you, you really do a great job.!!
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Colin
icon-
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place, lovely staff, breakfast was amazing, but be aware that they don’t serve until after 8 am
Adepa
icon-Family
Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing room and stay. Washroom was a bit small though, it was hard to use the loo if you’re a man and standing up. Otherwise breakfast was amazing!
Keith
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was small but spotless! The breakfast however was disgusting! Waited more than 1/2 hr ! Bacon was like cardboard ! Sausage tasted awful , one bite and should have spat it out but swollowed . Poached eggs 1 ok 1 hard! Enormous amount of muchrooms. Butter for toast when opened was liquid !! Definitely would not recommend! - refund would be appreciated. Felt sick all morning. Husbands wasn’t any better - he had the full English.
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fallon
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a really lovely stay in one of the rooms above the pub. The location was very convenient for exploring the Cotswolds, and the pub itself had a nice atmosphere – great for a drink or dinner in the evening. There is no car park and only on-street parking. When we arrived around dinner time there was nowhere to park, although the road cleared later and we were able to park outside overnight. The room was comfortable overall, with a very comfy bed. However, it was disappointing that the room didn’t have the exposed beams or Cotswold stone that were advertised, which was one of the main reasons we booked. The bathroom was small but fine, although there was some discoloured mastic on the floor which was a bit off-putting. One bedside light was broken, and the other couldn’t be turned off without the main light being on. There were also several hairs left in the bathroom and shower on arrival. Check-in felt a bit rushed and unclear. We were shown to the room but weren’t given any information about checkout time, WiFi, breakfast, or what time the doors would be locked overnight. The staff member showing us to the room seemed quite stressed. On checkout, we weren’t asked how our stay was or given an opportunity to leave feedback. Overall, it’s a fine place to stay for a Cotswolds trip, but there’s room for improvement in customer service, cleanliness, and some maintenance. It would also have been much better if the room had matched the description when booking.
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Karen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything. The staff are so friendly, the room clean and comfortable. Great breakfast cooked to order and evening meals we had were delicious. It’s a cosy little oldie worldly pub with 2 open fires, was nice and quiet when we went with a few locals in of an evening. Owner very helpful. Would recommend 👍
T
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was great. Only down side was the dinner which was good but not amazing. Breakfast however was lovely
Nicole
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Wonderful stay! Very comfortable bed, cozy room and hot shower. We so enjoyed our stay, the morning breakfast is delicious. We had dinner one evening and enjoyed a set menu. As a celiac, I was pleasantly surprised that the majority of the menu was gluten free. We would definitely stay here again!
Carolyn
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very friendly welcome, comfortable room with luxurious bed linen, delicious food - I had supper and breakfast. The staff were extremely helpful and what’s more, kindly found my left-behind glasses so I could return to collect them. Great customer service.
Johanna
icon-with Partner
with Partner
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff were very friendly, room was exceptional. Breakfast superb.
Britney
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Highly recommend!
Miss J
icon-
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Had a great night’s stay. The room was spotlessly clean thanks to Tina’s hard work. And breakfast was delicious. Very impressed with the selection and the hot choices from the menu. Kate who was on breakfast service was great and recommended a lovely walk before I headed off.
Simon
icon-Business
Business
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Great location, great service and a lovely Sunday Dinner
Brenda
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room very small, bed a small double!! Single glazed window so very noisy!! Bathroom extremely small. Clean and tidy though. Breakfast very good
Lisa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lovely area. Good location for morning walk in the countryside with a very nice breakfast. Super cozy pub
Sarah
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The Masons Arms was an unexpected surprise,really nicely decorated,cosy,well equipped rooms and delicious food.
jose
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

all good except the bed to hard for has .
Carlyle
8,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very courteous and kind
Number of reviews per page
20
40