Staff were super friendly and helpful from maintenance to cleaning to car and tour suggestions, hotel is gorgeous, location is perfection, safe and clean.
Elizabeth
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room was great, staff was nice. The hotel is a bit noisy with loud hallways and thin doors.
MERVYN
Friends and Family with Friends
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
First of all, this is not a hotel , it’s a hostel.
Bathroom was filthy, pillowcases smelled bad and noise from the bar in front of the “hotel” was unbearable.
Cynthia
Friends and Family with Friends
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was comfortable with balcony on 5 th floor. No elevator. Breakfast was basic- we went elsewhere to get coffee and breakfast. Location was good. Staff was pleasant.
Elaine
10,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Amazing location, perfect suite layout and great staff. The hotel is located steps away from Parque Mexico in Condesa where there are lots of great cafes and restaurants. Staff were very helpful, accommodating and friendly.
Jennifer
8,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Nice hotel. Great location.
Caitlin
10,0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Great location! Chic and effortlessly cool.
Ruth
Friends and Family Family
4,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
This hotel is very charming and is in a great location. However it was not very accomodating. We were give a room on the 5th floor . There was no elevator ,so we would have to climb 5 flights of stairs with about 24 steps to each floor. The rooms had tall ceilings so the that made each flight steep. We asked for a closer room since I am an older woman with bad knees. I appreciated that they were able to find a second floor room. However, they wanted me to contact Expedia for permission to change my room with a refund. I asked about the difference in price and they said they couldn't give that information . Then they informed me that the room was more expensive and I would have to pay the difference. I argued with them about accommodations and they agreed to call it even. They ended up charging me $16. The room had a stained glass window that allowed the hallway light to shine in at night. That with an uncomfortable bed made sleeping at night almost impossible. The free breakfast wasn't worth it.I didn't eat my old donut or drink my watered down coffee. My son ended up booking another hotel to get rested up before his international flight. Very dissapointing!
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Quincy Kitay
Leisure Family
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
the hotel is beautiful and our room was lovely and comfortable. we even took a day to relax in our room as to get all the joy of this beautiful hotel. i will be returning!
Verified traveler
Friends and Family Family
8,0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
This adorable hotel was really perfect in so many ways. It is small which lends to its quaintness. The staff are helpful and friendly. Very simple but cute and clean and the location could not be beat! It is somewhat loud at night so if you are a light sleeper may need to know this. There isn't any air conditioning or elevators- neither of which mattered too too much to us either - but important to note for sure.
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Verified traveler
10,0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Great location to everything. The staff is super friendly, our room was not air conditioned so it can get warm and you’ll have to keep the windows open.
Sarah
Leisure
10,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Incredible location in Condesa, and the style and vibe are wonderful! The bed and sheets are great, and the lounge/cafe are nice for breakfast, reading, etc. The staff are very kind and helpful.
Jessica
with Partner
10,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Everything about this stay was amazing.
The staff is wonderful!! we will be back.
Leah
Leisure Family
10,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Made me feel like I was at home in CDMX! The staff are very friendly and got us checked in early. The bar has great food and all around good vibes. Will definitely be back!
Jason
with Partner
4,0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Stay was not great overall. A lot of issues with getting our room cleaned daily which was very frustrating. Contacted the hotel straight after the stay and they never came to any conclusion/replied. Really disappointing customer service and would not stay again as a consequence.
Brianna
Friends and Family Family
10,0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Amazing, beautiful hotel in wonderful location with friendly staff. Walkable to so many great shops, bars, museums, and restaurants. The nearby park is beautiful. My one complaint would be that there is not AC and I could see it getting hot especially over the summer. I would definitely return.
ZACARIAS
Friends and Family with Friends
10,0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
It is in an amazing location, within walking distance of the park and restaurants. The hotel had big, spacious rooms. I loved the hotel staff, who were very friendly and welcoming.
Matthew
Leisure with Partner
8,0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
I love this little hotel and what Bunkhouse Group has done with the property! We didn’t realize there was no elevator when we booked the top floor terrace room with a lot of luggage.
Roxana
Leisure with Friends
10,0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
This is a very cute full of charm hotel in an amazing area. The staff is very friendly helped us with some very heavy luggages (there is no elevator) and the room has everything you need and is huge. It was a bit noisy but that’s because we were on the first floor overlooking the street and there is a restaurant on the first floor.
I’d definitely stay here the next time I’m in Mexico City.
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Andrew
10,0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Such a great stay beauitful space and lovely staff, thank you