Once21 Apartments

Explore Once21 Apartments
9,4
Exceptional
From 36 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,4

Traveler Reviews Once21 Apartments

Number of reviews per page
20
40
Top reviews
Jesus
icon-Business Family
Business Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Jihong
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Convenient location. Helpful staff.
Cindy Yu Hwei
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice appointment in quiet neighborhood. Mold in one of the bathroom caused respiratory issues.
Marcia
10,0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
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Ryan
10,0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Love the place
Daniel
10,0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Verified traveler
10,0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

I feel like my house. My experience was great and very good.
Armandouy
10,0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

Everything excellent we will be very happy to return here again!!!
ChrisRod
2,0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said "you should have sent us an email if the phone does not work". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
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MUL-DO
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Una propiedad donde sin duda volveríamos a regresar mi esposo y yo, todo excelente nos gustó mucho el lugar y la confianza que nos brindaron
Dámaso Alberto
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Muy bonito el departamento y cerca de vialidades principales y atractivos turísticos.
Ericka Alejandra
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera. Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
ulises
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Sergio
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
GONZALO
10,0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
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Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10,0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Verified traveler
10,0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Servicio, limpieza, atención, seguridad y tranquilidad.
Jose T
8,0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
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luis
8,0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Number of reviews per page
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