Overall Ratings & Reviews PUBLIC, an Ian Schrager hotel

Great hotel. Very clean and modern. Bed could have been more comfortable and the images of the rooms could have matched better to my actual room.

Very clean very nice very neat 10/10 5 star ⭐️⭐️⭐️⭐️⭐️

Very close to Spring and Prince Street were there a lot of dining options. And of course very walkable to Chinatown and Little Italy

Nice though small, had mechanical problems w drapes. Staff are great hotel beautifully decorated. There is a club on site so definitely loud at night on the street below. Lots of marijuana smoke, and had to call about the neighbors smoking a couple times because it was super skunky and totally invaded my room.

Besides the computer placing us in the least desirable room possible everything was perfect

Hospitality was spectacular

Beautifully, relaxing, and wonderfully positioned in the city

Parking garage off site on a sleepy Sunday evening (no on site valet) made a lot of hay about how they have a right to not accept my pickup truck. If you’re looking for an experience like that consider using the hotel lot. Check in is 100 percent self serve. As in you make your own key and navigate an iPad and hope everything is correct. If one key doesn’t work (in my case) you might get stuck in an elevator for a ride up and down but at least you might make a new friend. One strong suit is this property used to be staff attitude (super upbeat and warm in late 2021, a real low point in the history of staff morale). Now instead you get an iPad. Downstairs cafe would not serve cut fruit at 1130am, had no iced or cold coffee options except hot over ice, and the service vibe was decidedly inconsistent with this hotel groups typical standards. HVAC in my room was set to cool at 67 or 66F and could not be turned to warm. Turning it off the room did not change temp during my entire stay which made it so cold and unpleasant I decided to go home and sleep in my own bed. Sadly this will be my last stay at this property. Would rather pay more for a more reliable and seamless hospitality experience

Loved it

Beyond average stay. Not worth the money I spent on it. N

Only stayed one night but no complaints. Room was very clean. Definitely coming back for longer next time to enjoy the property more!

Everything was perfect. Super friendly and helpful staff. Beautiful views. Got married and stayed here recently and it was exemplary

Wonderful

I loved the room and the view!! Rooftop bar is also great

「Wouldn’t Return for this Stylish, Well-Located luxury Inn」 The ‘hotel’ has a beautifully designed lobby and public areas, the staffs were very polite and helpful. The location is excellent—super convenient for shopping and getting around. ！BUT： 1.Poor Soundproofing – clearly hear noise from the street, hallway, and rooms above and below. Very disruptive, day and night（afternoon would be better）. 2.Hot and Uncomfortable Room on Arrival – was extremely hot when I checked in. The air conditioning was turned off as part of their “eco” policy（maybe i guesses）, and the amenities were extremely minimal—just basic towels and toiletries. 3.Flawed Water Refill System – While I appreciate the idea of reducing plastic waste, but the provided bottles didn’t fit the water dispensers properly. Every refill was a mess, with water spilling on my arm, shoes, and all over the floor. 4.Hot Water Delay – It took quite a long time for hot water to come through the shower each day. 5.Questionable Bed Hygiene – On first night, noticed strange hairs between the bed sheet and mattress. They were visible through the sheet In short, this ‘hotel’ might suit younger, trend-focused travelers who care more about aesthetics than comfort. It feels like a luxurious, design-forward budget hotel—stylish, yes, but not worth the price in terms of that comfort

Was good small but nice

My stay was outstanding! I loved my room and the facilities are beyond amazing!

Great.

Beautiful property

First time here and wow! So beautiful! Our room was nice, lobby is gorgeous and smells amazing! It’s the it hotel in nyc and I would love to stay here again!