Residence Inn Columbia West/Lexington

Explore Residence Inn Columbia West/Lexington
9,0
Exceptional
From 326 reviews
Cleanliness

9,2

Room Comfort

9,2

Location

8,0

Service and Facilites

9,2

Traveler Reviews Residence Inn Columbia West/Lexington

Number of reviews per page
20
40
Top reviews
Brian
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

New building, comfortable room, courteous staff
Jonszhell
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice and clean!
Kayla
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was perfect!
kelly
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and spacious suite. Friendly staff. Close to attractions in Columbia.
Scotty
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place to stay very clean and really nice rooms
william
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

nobody at check in at 10Pm had to wait. we called earlier in the day to tell them we would be in at 10. we booked a king bed. when we got there they said did not have a king room got two singles. room smelled like mold. door key cards in hall beep all night. comforters on the bed were not dry. floor was sticky carpet and tile
Richard
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Quiet, clean, comfortable, easily accessible.
Steve
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Needs upgrades to Marriott standards
Charles
4,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I was forced to downgrade my room because my first room had AC problems. The AC maintained a constant 83F. I paid for a 2 bedroom, 2 bath suite but was moved to a 1 bedroom. It would be nice to b
Tara
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was 105 degrees and our a/c unit did not work in our room. It was 83 degrees in the room and very unpleasant. They said there were no other rooms available so we suffered through a very hot night.
Angel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Emily the Front Desk lady was super sweet. My room has plenty of space. Very clean. Nice location.
mike
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was a great place to stay
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

They really seem to go above and beyond. Everything was clean and fresh and pleasant.
Wanda
icon-Leisure
Leisure
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It is very clean, and the desk clerk was thorough and very hospitable.
Tuesdie
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Horrible customer service, pool was closed, no got water, broken appliances, mold
Laura
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The air in our room was not working. The staff was unable to change our room. We slept in a room that did not go under 80° all night. We tried to spend time at the pool but the area was littered with wasps and wasp nests. There were no towels and the pool had not been cleaned. No one offered us any compensation when we checked out.
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Naamon
8,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice area and clean
Matthew
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Two bedroom suite and hot water in only one bathroom. Talked to maintenance and new employees and it was never fixed. I get that it was over a holiday week but a lack of response and support is still not acceptable.
Michael
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

I was very disappointed with the quality of this hotel. It certainly was not up to what I would expect from my Marriott property. There was no hot water in the main shower although the smaller shower in the second bedroom did have hot water. There were Shampoo bottles falling off the walls in the shower. Neither one of the phones in the unit were connected and could be used. The sofa in the unit had such a sag in it, it was uncomfortable to sit in. Again, this is certainly not up to the standards of a Marriott property that charges $300 a night.
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Sam
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Good stay.
Number of reviews per page
20
40