David Fritz
2,0
/10
Reviewed 13 week(s) ago
Service here is terrible… none of the employees appear to care at all about guest experience or satisfaction. Sheets in our room had a giant brown stain in the middle, at dinner the waitstaff were inattentive, rude and did not appear to care about the guests experience at all. The „hospitality manager“ literally made my 6 year old cry on the first day of our trip because she wanted ice cream and now she doesn’t even want to go into this area for breakfast because she doesn’t like how she was treated. Alone due to the rude staff I won’t be returning. Don’t stay here.
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