Haven Inn & Suites Willowbrook

Explore Haven Inn & Suites Willowbrook
7,8
Pleasant
From 280 reviews
Cleanliness

7,8

Room Comfort

8,4

Service and Facilites

8,0

Traveler Reviews Haven Inn & Suites Willowbrook

Number of reviews per page
20
40
Top reviews
Kametra
icon-Leisure
Leisure
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was an ok property. It was very clean though. Bed was not that comfortable, but the pillows were amazing. Staff was GREAT! Checked in with ease and check out was even easier.
Nicole
icon-Leisure
Leisure
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was roaches in my room! On the bed, in the bathroom, even on the walls! Disgusting and they should be ashamed! Not to mention, there was loud music and people standing around outside scooping people's cars. I didn't feel safe so I left immediately!
Joe
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice location. Lots of restaurants and the mall is in walking distance. I stayed for a week and didn't have my room "cleaned" once. Just towels and trash bags replaced. By the 4th day, their were roaches that i had to kill and get a house keeper to wipe the floor. Overall, 5/10
Myrick
icon-Business and Leisure
Business and Leisure
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tv was working, room smelled bad, smoke, and the crazy manager just knocked once, and immediately walked into my room, lucky him, smh..
Savaun
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Okay
Yazmyne
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fast process
Moesha
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was amazing
Bobby
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very wierd judgemental atmosphere. Dot not feather
Romeo
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Love the stay
Romeo
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I like it
malissa
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Really wanted my money back , rooms not clean , walls dirty , roaches in refrigerator and toilet was stained badly walls too .
Tuan
icon-Business with Friends
Business with Friends
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Customers service is ok but it is not nice
Nikiba
2,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room needed disinfectant. The room condition was subpar. The security latch was broken. The fridge needed cleaning. Not as pictured. At 10:45 am employees was banging on the door stating check out, check out time was at 11am. Noisy too much physical traffic on the property.
Chelton
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was a clean quiet property staff is nice it is right by a lot of eating places
Reginald
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice people
Jarrid
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not the best but definitely adequate, especially considering the lower prices. At least there were no bugs.
Verified traveler
4,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

There was roaches crawling around in our room we couldn't even enjoy our stay. We will not be staying here again
Rakeem
icon-Business
Business
8,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I paid for a king Suite online.When i got to the property i was told they only had dubble Queen Rooms availible. So that was disappointing. They Room was clean but definitely needs some upgrades. Covers had rips and chair had stains. But for $51 a night it wasn't bad. Ive stayed in way worse places for much more money. If i need a last minute stay i would book again.
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Rosia
icon-Leisure
Leisure
2,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Shower head missing Covers with burn holes sofa torn I couldn’t lock the door Person at front desk asked me to keep the room til the next day.
Nachelle
icon-Leisure
Leisure
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice and quiet just like I love it.clean room no bed bugs just a beautiful experience.
Number of reviews per page
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40