ibis Styles Cikarang

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Overall Ratings & Reviews ibis Styles Cikarang

Traveloka (1.952)
Other sources (20)
8,3
Very Good
From 1.952 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,1

Location

8,5

Service and Facilites

8,3

People often mention about ibis Styles Cikarang
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Accessibility (28)
Staff Friendliness (26)
Ambiance (26)
Bedroom (26)
Bathroom (23)
Room Space (21)
Hotel Area (21)
Family Friendly (20)
Surroundings (19)
Distance to City Center (18)
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Traveler Reviews ibis Styles Cikarang

Number of reviews per page
20
40
Customer reviews
B***Y
icon-origin-TRAVELOKA
5,0
/10
Reviewed 5 day(s) ago
The room was dirty, the sheets were still wet, and the floor was still wet. When I checked in, I was told to wait 10-15 minutes, even though it was just to prepare the room. The corridors smelled musty. Parking was very difficult and cramped.
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Verified Traveler
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Staycation
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10,0
/10
Reviewed 6 day(s) ago
It was really great staying here, next time I'll come here again
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Dewi
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
The hotel facilities and services are very satisfying and the price is not that expensive.
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i***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very friendly, fast response from WA CS, thank you
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L***a
icon-Business
Business
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9,1
/10
Reviewed 2 week(s) ago
The room is very comfortable, clean and the facilities are quite complete, access to everywhere is close.
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Accommodation's Reply
30 Dec 2025
Dear Guest, thank you for your positive review. We are delighted that you enjoyed the comfort and cleanliness of our room, as well as the amenities we provided. We look forward to welcoming you back to ibis Styles Cikarang. Sincerely, Ibis Styles Staff, General Manager
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A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly... The food is also delicious, lots of variety.
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Accommodation's Reply
30 Dec 2025
Dear valued guest, Thank you very much for taking the time to write such a positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the diverse menu we offer. We hope to welcome you back to ibis Styles Cikarang again. Sincerely, Friendy i rares, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is nice and the food is delicious, the restaurant.
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Accommodation's Reply
14 Dec 2025
Dear valued guest, We would like to express our sincere gratitude for your positive review of our hotel and restaurant. We are delighted that you enjoyed our food. We hope to welcome you back to ibis Styles Cikarang again. Sincerely, Friendy i rares, General Manager
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H***n
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10,0
/10
Reviewed 4 week(s) ago
Have stayed here twice in November 2025, recommended
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Accommodation's Reply
14 Dec 2025
Dear Valued Guest, We would like to express our sincere gratitude for your positive review. We are delighted that you enjoyed your stay at ibis Styles Cikarang. Thank you for your feedback, and we hope to welcome you back again in the future. Sincerely, Friendy i rares, General Manager
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H***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The first time I stayed overnight, the breakfast was mostly hard rice, the second time the rice was quite good 👍
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Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you for your review of your stay at ibis Styles Cikarang. We are delighted to hear that the improvements in the quality of rice at breakfast have positively impacted your stay. We will continue to strive to improve our services. Sincerely, Friendy i rares, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Clean room, ok service, less food
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of your room and the service we provided. However, we apologize if the food we served did not meet your expectations. We will strive to continuously improve the quality of our service. Sincerely, Friendy i rare, General Manager
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P***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The room is quite spacious, the hot water is always on, there is actually a hair dryer. The parking lot is a bit narrow and the bends are sharp so if you are not good at driving, don't bring your car here. The room cleaning is not thorough, dirty glasses are still left behind.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for your review. We are very pleased that you were satisfied with the size and facilities of the room. We apologize for any inconvenience regarding cleanliness and parking. Your feedback is very important in improving our service. Best regards, Friendly I Rare General Manager
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Good location, good hotel, rooms are also clean.
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Accommodation's Reply
20 Oct 2025
Dear Guest, Thank you very much for your comments regarding your stay at Ibis Styles Cikarang. We are very pleased to receive positive feedback and we will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Friendly and Friendliness General Manager
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Yeti N. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
The shower water comes out small and the refrigerator is not cold enough.
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Accommodation's Reply
20 Oct 2025
Dear Mr. Yeti, Thank you very much for your comments regarding your stay at Ibis Styles Cikarang. We are very pleased to receive positive feedback and we will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the last one. Best regards, Friendly and amicable General Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Friendly staff, quick check-in and check-out. Weekend stays include fun kids' activities, where kids can paint and learn skills from the hotel. The best.
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Accommodation's Reply
09 Oct 2025
Dear Sir/Madam, We very much appreciate your comments regarding your visit to Ibis Styles Cikarang. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards. Friendly and rares. General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Satisfying for relieving fatigue, stress, and calming the mind after a hectic day. Fast check-in and check-out service, and friendly hotel staff, creating a comfortable and stress-free stay. A suggestion for hotel management is to add plastic bags to the bathrooms, as female guests often don't bring plastic bags to dispose of their menstrual pads. Thank you.
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Accommodation's Reply
04 Oct 2025
Dear Sir/Madam, We very much appreciate your comments regarding your visit to Ibis Styles Cikarang. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards. Friendly and rare. General Manager.
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
There was an error in assigning a smoking room. Please pay close attention to the notes provided by the customer upon booking to prevent a recurrence.
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1 people find it helpful
Accommodation's Reply
21 Sep 2025
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Ibis Styles Cikarang. We regret that your experience did not meet your expectations, please allow us to extend our sincerest apologies. At ACCOR, we strive to provide excellent service to every guest. Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. If you would like, please send us the details of your complaint to: afom@ibisstyles-cikarang.com. Sincerely, Friendy i rares. General Manager.
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Robiyan
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
The hotel is quite comfortable and safe, the hotel staff are quite friendly when checking in and checking out.
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Accommodation's Reply
02 Sep 2025
Dear Mr. Robiyan, We very much appreciate your comments regarding your visit to Ibis Styles Cikarang. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards. Friendly and rare. General Manager.
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I***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Nice to visit this place
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Sir/Madam, We very much appreciate your comments regarding your visit to Ibis Styles Cikarang. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards. Friendly and rare. General Manager.
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D***o
icon-origin-TRAVELOKA
5,4
/10
Reviewed 19 week(s) ago
The bathroom faucet was leaking.. the bathroom equipment was minimal.. it didn't match the room booked.. I could only check in at 3 pm.
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1 people find it helpful
n***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 19 week(s) ago
Very strategic location. AC and water heater function well. Improve the cleanliness of the elevator area.
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Accommodation's Reply
02 Sep 2025
Dear Sir/Madam, We very much appreciate your comments regarding your visit to Ibis Styles Cikarang. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards. Friendly and rare. General Manager.
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Number of reviews per page
20
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