The room: -only had one curtain which allowed most of the light in. -loud music coming from below but only until 12:30am on a Saturday night, so no big deal. -The sink in the room is really useful. - TV worked for most channels. -Kettle was pretty bad with limescale and looked dirty. The bathrooms: - dirty and unkept, we chose not to shower there. - towels are provided and they seemed clean. - perhaps could do with more routine checks to remove dirty towels and give it a general wipe down x3 times a day. Other - it says in the hotels app that there is breakfast, there isn’t. -everything just felt a little unclean. We both said we’d never go back there.

Reasonably priced and adequate room for the location.

The staff were friendly but the room could do with updating - stained carpets and curtains were not very appealing. There should be information given about how close the property is to the railway line and that loud music will be playing in the bar until closing.

Didn’t check in due to late arrival. The reception was closed. Need to find another hotel 😢

Great location, friendly staff and locals

Check in was straightforward, dealt with by bar staff who showed us to the room. The room was clean, contained two single beds and one chair. Tiny en-suite, but it had what we needed. Bedding was clean but rumpled, didn't create great first impression. Breakfast not included, but that wasn't an issue for us as we were up and out very early in the morning. Location was the main reason I opted for this hotel as it is 2 mins walk from where I needed to be! For the price it was quite reasonable for a London stopover and I'd happily stay here again if I needed to be in this area.

The people were great

Fair priced, en suite, comfortable room, with tea & coffee making facility, in a traditional, welcoming pub that has excellent food, drink and a friendly atmosphere. Ideal location adjacent to Isleworth railway station, SW London, so is only a 20 minute train journey from accessing the underground, or mainline rail network. A reasonable priced Uber ride away from all major London attractions, while being able to stay in a quieter part of the Capital. Great place to stay while being able to meet up with relatives and friends who can easily get there by rail, if they don't want to drive.

The staff members were so very kind and helpful. The only reason I didn't give a better score was the condition of the bed linen. I am sure it was the way it is washed, but finding strands of hair on it was not very pleasant. That said, it was a comfortable stay with plenty of hot warter and a good Thai restaurant attched.

Really good!

There was no breakfast on site. No teaspoons in rooms. Not told doors are locked and no key to get in. My friend had to phone manager at 3am after I had to walk all the way back to her house - 1 miles away.

Room had had smokers in it.

Located in the city of London, just next to Isleworth overground station and within walking distance from Hounslow East tube station, they offer a room for a reasonable price. The check-in is easily done and the room contains everything a traveller needs, e.g. towels and kettle with tea/coffee. Perfect for those who need to be at Heathrow airport early in the morning or arrive late in the evening as it's just a few stops away.

Clean facilities, friendly and helpful staff, reasonably priced as well.

Only thing was the tv didn’t work and the toilet kept me awake at night filling up again after every flush but we didn’t spend much time in the room the staff are super friendly and the room was lovely I enjoyed my stay and would definitely stay again

Very helpful staff, room clean and tidy and everything worked as it should. No complaints.

The building's electric and WiFi are not so good. My shower needs repair. The staff has been really nice and the pub downstairs is very clean.

stayed here on a visit to twickenham was local to the ground clean tidy room amd good value for money would definitely book again

Terrible experiance. I was put in room 5 where there was some type of boiler that everytime someone used the shower/flushed the toilet it would make a terrible noise. I barely slept. I didnt use the shower as the base was extremely filthy.

Everything was okay but could do with upgrades. Location is fine with very good public transport around