There is no shade at the pool... no umbrellas to sit under. There is a few "sails" but they were small, unmoveable, and did not provide shade.
The "continental" breakfast was limited to a coffee and croissant - it was seriously lacking... no other options available.
The shuttle to pick us up at the port did not pick us up.
The "ground floor" suite we booked was below-grade which meant going up/down stairs each time we had to enter the room.
Finally, and most distressing, my passport wallet is gone - along with more than $2K USD. We checked out 18 days ago and have still not received a reply to our question if anyone found the wallet.
The WhatsApp message was "read" but never replied to...