anne
with Friends
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We read reviews before we booked but sadly when we were a couple of days away from going there were some bad reviews about the noise from neighbouring clubs that open at 11pm and shut at 5am !!! So all we could hear was boom boom boom boom vibrating through the room until the early hours. We know its not the hotels fault but we asked to be moved and they said oh but you'd get road noise if we move you to the front and no vacancies and only a double bed, we are two friends who don't want to share a bed hence booking a twin room.
The pictures of the hotel are old. It is run down and needs sprucing up outside. The rooms were ok but need updating. Bar in basement of hotel is good but only sells GIN and cocktails and is very dark and you cant see to read the menu. Food was mediocre for breakfast but was ok. The hotel is on a very very busy main road. There is a deralict building behind which some people are living in and is not pleasing to the eye and grafitti all along the buildings near this hotel. Its a central location for the old town but a run down area. I would not stay anywhere near this hotel or visit again.
We asked if they could at least waive the bar bill £24 !! (mainly water) for the inconvenience of no sleep for 3 nights (take heavy duty ear plugs) but no we had to pay. Very very disappointed and it is NOT a 4* hotel.
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