Overall Ratings & Reviews Wyndham Garden Astana

The staff was excellent and they gave me a fruit basket because I had to switch rooms due to the first not having AC. The hotel is isolated as there are no restaurants within walking distance. Taxis are fairly cheap th.

Excellent service.

Jeg fikk ikke rom der for de påsto at bookingen min var fra neste dag, at jeg hadde valgt feil dato. Det eneste de hadde ledig var et business+ rom som var avsindig dyrt. På ettermiddagen sjekket jeg mailen min og ser da at jeg ikke hadde bestilt feil. Jeg hadde riktig dato. Jeg kontaktet hotellet og da hadde de ledig rom til meg. Til den prisen forventer man at man har varmt vann i kranene. Vet ikke hva problemet var, det var bare et oppslag om at det ikke ville være varmt vann der frem til kl 20 neste dag.

Good hotel with a bar on top floor

Nice comfortable hotel close to the airport. Vegetarian choices in the restaurant limited but it goes with the whole country.

Thanks for early check in

I was traveling on business and Wyndham Gardens was a good option providing good balance between price and quality. It is a bit far from the center and you need to allocate more time during traffic hours to get to places , but close distance to the airport is a bonus.

I arrived a lot earlier of my check in time, I am a tourist and my plane was at 8 am. Upon check in the 2 girls charged me $66 for 4 hours of earlier check in and didn’t even give me a receipt. I paid for the hotel $60 but extra 4 hours cost me $66. So stupid and weird. I would really love to talk to their owner or manager at that time but there was any on duty. The hotel is nice but these two girls ruined my stay for overcharged

I did enjoy staying in this hotel!

Totally disappointed with service quality provided. I’m prepared to get in touch with Wyndham corporations headwaters about the mismanagement issues occurred during my stay.

It was nice, clean, very friendly staff

Не первый раз бронзировали номер ,сами из США и стараемся брать отели американской сети ,месяц назад забронировали номер ,прилетели а номера нет ,тупо перепродали Россиянам в два или три раза дороже .Не позорьте имя Виндома ,отели таких марок работают на репутацию и стандарты а не на лишние 20 тыс тенге .Деньги за номер вернули и сказали идите снимите себе другой номер ,и ниче что мы после пяти самолетов с 4летним ребёнком и время нашего прилета было 11 вечера .Короче казахи разочаровали ,впрочем не удивили .

Being in a Russian speaking country, we were afraid there would be communications issues. The front desk staff were multi-lingual and extremely helpful knowing we were from out of the country.

A clean and warm hotel. Great staff, very organised and kind. A good hotel

Good location

A long tima ago in Turkey a service boy at a hotel asked me how my stay was - i answered VERY GOOD and he asked me - Why not PERFECT - how can we make it perfect - and i remembered that as a lesson in customer service. Wyndham was perfect in every way, and i will come back again for business 100%

Great location to do business with AIFC, mall conveniently located nearby, super helpful business-friendly staff to help with all logistics

Azina and Monika made this business trip EASY. Countless contract changes were made and printed out at the front desk while all the french wine was consumed until it ran out so we had to switch to Italian (our fault) Also, good clean fitness center and room service 24/7 Plus immediate proximity to AIFC so 100% for business

It was a short but well needed rest before a long haul flight: service was amazing, as well as room service and the quality (and quantity) of the food. Thank you, Wyndham Garden staff!he hotel lobby looks beautiful, and my airport transfer was right on time even if it was 2 in the morning. Thank you!

Brand new hotel, spacious room with attractive price and great staff but a bit far from the attractions and city center.