Overall Ratings & Reviews Maple Tree Hotels

The room was in very poor condition — there were bed bugs, flies, and mosquitoes, and it wasn’t cleaned at all. There was also ongoing elevator maintenance with no warning signs, which made it especially concerning since I had kids with me.

This hotel look beautiful on the pictures shown on the website, but when we get there I was able to see the corridor was not in a good condtion. I was able to see room with cockroach. I booked for executive room, but I doubt i was staying in executive room. I paid online, but receptionist have no clue that I already paid. They insist me to pay on the counter by cash, but I refused to pay and finally before checkout everything was sorted. Overall I would only give 2 start thats for the location.

Very comfortable. Staff friendly and courteous.

Not cleaned hotel. Everywhere you will notice cockroaches

No hot water in my room