The staff was extremely friendly and helpful. The spoke English which was helpful since we don't speak Italian. They had drinks available in the lobby for purchase and maps showed us where our location was on the map. Very helpful.Hotel is cute and charming basic, clean, there was a little wear visible around the bathroom trim but minimal. Hotel is in an excellent location near a store that sells groceries, clothing and other items. Near many restaurants and shops. A 5 minute walk from the lake. Highly recommend.

Central location, great staff.

Ich war nur 1 Nacht hier aber sowohl das Personal wie auch das Zimmer waren sehr gut. Kann ich sehr empfehlen.

It’s walkable, due to the slopes and stairs, should take the funicular or bus to hotel. Very old, limited supply. Our room is very small. Sink (in the room), toilet (with door) and bath area (with clear glass door) are separate. Space at end of bed not even big enough for a ck luggage to go through.

Great location! Very clean. Nothing fancy, but conveniently located and functional. Soap dispenser built into shower. Tub too small for a bath, but not a problem for us. High powered fan for hot days, no AC. Mattress ok for a couple of nights. Very friendly and helpful staff.

Friendly staff and top location.

A budget hotel but in a fantastic location with really lovely staff. It was quiet, the bed was comfortable. No aircon but they do have a lift

Mine was a late checking around 10pm , hotel team made it so convenient for me , given clear instructions and when some thing is not working they able to give alternative immediatey , always answered my phone and great location with fine dining options at late hour as well , room is very neat and have all the required amenities - keep up the good work

The property is dated, like you staying at your Europeans grandparents bathroom vibes. Which in itself is the experience when in Europe! Clean place, amazing spot for convenience without a car. The staff at desk are warming and welcoming!

The property is very tired and in need of work. The furnishings are cheap & the rooms need decorating. The bathroom was particularly small with bared wires on the hairdryer.

Very nice and good location

Great location, friendly staff

The reception staff was very friendly and waited for our arrival. The room was clean and comfortable with a nice bathroom. It was a short 1-2 min walk to the main road where you can see their lake. Easy check-out where you can drop your keys. We would definitely stay here again!

Wonderful and friendly staffs! Great location! Only disappointed with the aged mattresses

Nice spot to stay 1night

Great staff and messaging service. Room was more than simple but everything worked. Great WiFi conveniently located

Nice hotel

No

Is a old hotel but with the necessary stuff to stay to sleep, I like the area because it was close to the lake, famous stores like Gucci,Prada,etc …also is in the middle of the town where you can find a lot of cafes to eat or others restaurants. It was nice to be there.

Worst check on ever and hotels.com no help at all they had overbooked the hotel and even though we had paid and confirmed reservations from nov last year. The receptionist was so rude saying he couldn’t help us stating he wasn’t going to put himself on a cross for us!! Told us to get a refund and go find ourselves a room. They did give us alternative accommodation so far out of town and three hrs after our arrival. As I said disgusting service i have never been spoken to in such a rude manner and no regard for us at all