Hotel has stunning lobby and design. High ceilings, beautiful décor. Breakfast is outstanding: great selection of food choices in a beautiful setting. Staff is amazing- very attentive, profesional and helpful. However rooms look dated, they have very old heavy wooden furniture, 70s like, yellow walls and green old carpet. There is no air conditioner in the rooms only in the lobby. Bathrooms are not equipped with a hair dryer. If you need one you need to ask at the reception. Also rooms do not have a bar fridge to cool your water. It seems the rooms need a major make over and with no AC and no bar fridge in your room it’s not comfortable to sleep during the night, especially if you happened to be there during hot summer nights.

Great location. Helpful staff. Clean and well maintained. Good wellness suite.

Ogolnie hotel jest cześcia Bachleda resort wiec podczas rezerwacji moze to być mylące. Pokoje wygodne jednak wygladem odstają od aktulanych czasów - dawnonnie spotkałem lamp ze świetlówkami w łazience. Generalnie przydałby się remont. Poza tym wszystko super, jedzebie pycha

Great stay at Hotel Wersal! The location is excellent, the rooms are clean and comfortable, and the staff is friendly and helpful. Everything was well organized and made our stay relaxing and enjoyable. Very good value for money — I would definitely stay here again.

The rooms need a serious upgrade. The rest of the hotel is beautiful and it felt like we were the lower class guests in the old part of the hotel. The staff were not interested in our feedback.

The room was large and very clean. Only 1 flat pillow on bed, in room phone wasnt working to call for another so had to go to reception in person to ask. Its a long walk as reception is in hotel next door. Limited choice of teas in room. Had to get from breakfast room. Room very hot, couldn't control temperature easily. Bed very comfortable and breakfast exceptional. Great locatio.

I lake the hotel

Nice property. Walkable to the center. Great, rich breakfast.

The location was great and me and my family were able to walk everywhere easily. It was also quiet and clean. However, there wasn't any AC in the rooms or the hallways so it was pretty warm inside the hotel. We had a 2 room hotel room and we had 3 beds but 2 of them weren't comfortable.

No air conditioning. It was a hot period of time.

Lovely hotel , excellent service, very delicious food. I will definitely comeback there.

Our choice of the hotel was for value and location - and it met our expectations. We were pleasantly surprised to find this is a hotel within a larger. 5star property. We were treated to superior common access and swam and had massages. Breakfast was very large and of high quality. Rooms could be updated, but adequate. Note their is little need for air conditioning..

Good location,e

The wellness centre was good, but lacking mobility I needed help getting out of the jacuzzi. Nothing to hold on to and on my own

Great location and value. While Hotel Wersal by itself provides cozy, comfortable, quiet stay, its joint venture with Bachelad, the more superior cousin next door affords additional perks like upscale dining and spa easily accessible. Staff was very courteous and helpful. The only thing I would say they should work on is better signage for the location. Since the 2 facilties are next-door but signs only point to Bachelad where the reception is also located, it is not easy to decipher which hotel you are walking into. The other missing amenity in the room was a hair dryer. But regardless, it was an extremely comfortable and memorable stay!!

I liked everything about this property it was an excellent experience

Excellent location, super clean, helpful staff, top quality food! Highly recommend this hotel! Josef Larissa

Great place

Great location from the centre of Zakooane. We really enjoyed staying there.

Great service at reception each time I went. Nothing was too much trouble